Austin Apartment Reviews Guide
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Waters at Sunrise

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 331 Google reviews · How we rank ›

4.0(331) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Waters at Sunrise
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
331

The honest read

Most residents and guests praise the community atmosphere and events, especially staff like Martha Machado who greet people warmly and answer questions thoroughly. The property draws families who appreciate organized activities and a welcoming vibe.

Frustrations surface around maintenance delays, particularly AC units that stay on and require manual shutdown, which one long-term resident found unacceptable. A few touring prospects complained about slow move-in timelines and staff who skip the full property tour or fail to greet visitors promptly.

Praised for
  • friendly and helpful staff
  • family-oriented community events
  • clean property
  • thorough property tours
Watch-outs
  • unresponsive maintenance (AC issues)
  • slow move-in availability despite openings
  • inconsistent customer service during tours
  • aged building appearance
friendly-staffresponsive-managementwell-maintained-groundsgreat-amenities
Best for: Families seeking a community with organized events and welcoming staff.
Think twice if: Maintenance issues like broken AC controls may take time to resolve; touring experience varies by staff member.

What this place gets right

  • friendly, attentive leasing staff
  • regular community events for families
  • range of unit sizes
  • on-site amenities (pool, fitness, dog park)

Worth knowing

  • Martha Machado praised by multiple reviewers for thorough tours and application help
  • A resident reported AC unit on-off failure unresolved for one year
  • Move-in wait list for immediate availability takes weeks despite stated vacant units

Reviews by category

Apartment Complex
Family-friendly events and community activities praised; maintenance responsiveness questioned
Pet-Friendly Communities
Dog park listed; no review evidence for service quality

How it stacks up

  • Rated 4 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
230
4
15
3
15
2
6
1
65

Contact

Address
2750 Sunrise Rd, Round Rock, TX 78665

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsFitness centerPoolDog park
Published prices
1-bedroom apartment (flash sale)
$750
1-bedroom apartment
$899
2-bedroom apartment
$1199
3-bedroom apartment
$1300
4-bedroom apartment
$1500

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

Does Waters at Sunrise have immediate move-in availability?
Applications face a wait list even for units listed as ready to move in immediately. One prospect waited weeks without progress toward move-in.
What amenities are available?
The complex offers a pool, fitness center, dog park, and regularly organizes family events.
Who should I ask for a tour?
Reviewers specifically praised Martha Machado for warmth and detailed tours; requesting her by name may improve your experience.

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Last updated 2026-07-17