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Parkwood Terrace

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 103 Google reviews · How we rank ›

4.1(103) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Parkwood Terrace
Services
Luxury & High-Rise Living, Student Housing, Affordable & Income-Restricted Housing
Reviews
103

The honest read

Parkwood Terrace draws strong praise for staff like Mary, Austin, Casey, and Sterling-who handle leasing smoothly-and for clean, secure grounds with responsive maintenance. Yet serious concerns surface repeatedly: pest problems (roaches, bedbugs) go unaddressed despite complaints, units remain dated even after renovations, ceiling leaks need multiple requests to fix, and management pursues steep late fees and eviction within 12 days with little flexibility. One tenant faced $5,700 in accumulated fees; another flagged move-out charges applied regardless of unit condition and cooked accounting.

Recent shift: Management retaliation alleged in late 2024: tenant's lease not renewed after posting negative review, despite annual renewals since 2022. Separate note: same tenant reported improved tone from office staff once medical leave was disclosed.

Praised for
  • friendly and helpful staff
  • quick maintenance response
  • clean grounds and pool
  • secure gated community
  • convenient location
Watch-outs
  • pest infestations (roaches, bedbugs, fleas)
  • outdated units
  • aggressive late fees and eviction practices
  • unresponsive to maintenance requests
  • poor move-out billing practices
friendly-stafffast-maintenancewell-maintained-groundspest-problemsoutdated-unitsoverpricedpoor-communication
Best for: Pet owners seeking responsive leasing staff and secure community grounds.
Think twice if: Concerns about roach and bedbug infestations, aggressive late-fee enforcement, and slow repairs warrant caution for budget-conscious or medically vulnerable tenants.

What this place gets right

  • Staff responsiveness during leasing and maintenance
  • Secure gated entry
  • Pet amenities (dog park, washing station)

Worth knowing

  • Mary, Austin, Sterling, and Casey on office/leasing staff noted for professionalism
  • Pest control paid but not performed; multiple pest types reported (roaches, wasps, bees, fleas, bedbugs)
  • Eviction proceedings start at 12 days late; $240 late fees, $75 NSF fees documented
  • Ceiling leak required multiple requests over weeks; mold reportedly painted over without fix
  • Washer-dryer installation provided
  • Secure mailroom with package safety
  • Move-in inspection not always conducted; move-out charges applied regardless of unit condition reported

Reviews by category

Pet-Friendly Communities
Dog park and washing station praised; one review flagged community not kid-friendly despite pet policy
Apartment Complex
Grounds described as clean and well-kept; security through gated entry appreciated
Apartment Rental Agency
Leasing staff (Mary, Austin, Sterling) consistently praised for professionalism and ease; application process quick

How it stacks up

  • Rated 4.1 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
77
4
3
3
0
2
2
1
21

Contact

Address
1201 E Old Settlers Blvd, Round Rock, TX 78664
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments24-hour fitness facilityboutique pooldog parkdog washing areapet stations
Published prices
A1 (1 bed, 1 bath, 777 sq. ft.)
$1194-$1557
B1 (2 beds, 1 bath, 950 sq. ft.)
$1169-$1720
B2 (2 beds, 2 baths, 1050 sq. ft.)
$1194-$1757
B3 (2 beds, 2 baths, 1150 sq. ft.)
$1186-$1703
C4 (3 beds, 2 baths, 1350 sq. ft.)
$1819-$4267

As published by the business on its own website; not independently verified.

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Quick answers

Are there pet amenities?
Yes: dog park, dog washing area, and pet stations on-site.
What happens if rent is late?
Eviction proceedings begin at 12 days late. Late fees of $240 and NSF fees of $75 are charged; flexibility is limited unless approved medical leave or hardship is documented.
How quickly does maintenance respond?
Reviewers report quick response; however, complex repairs (ceiling leaks, mold) may require multiple requests over weeks.

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Last updated 2026-07-17