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Springs at Round Rock

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 207 Google reviews · How we rank ›

4.1(207) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Springs at Round Rock
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
207

The honest read

Residents consistently praise the staff's warmth and responsiveness, with maintenance handled promptly and grounds kept clean. The community feels quiet and conveniently located near shopping and major roads. Two serious concerns emerge from recent reviews: mold and roach problems that management has apparently not addressed, casting doubt on the property's habitability for those with sensitivities or pest concerns.

Praised for
  • friendly and helpful staff
  • clean, well-maintained grounds
  • responsive maintenance
  • convenient location
  • quiet community
Watch-outs
  • mold issues
  • roach infestation
responsive-managementfast-maintenanceclean-facilitiespest-problemsquiet-communityfriendly-staffsafe-neighborhood
Best for: people seeking a quiet, staff-responsive community with reliable maintenance and pet amenities
Think twice if: pest and mold issues reported; those sensitive to infestations or mold should investigate further before committing

What this place gets right

  • staff praised by name consistently
  • fast maintenance response
  • quiet, clean community feel
  • walkable to shopping and roads

Worth knowing

  • Keisha and Josie named as standout office staff
  • Jimmy praised for quick and professional maintenance response
  • Josiah also mentioned as part of top-notch team
  • 24-hour virtual healthcare available
  • on-site pet spa offered
  • carport parking available

Reviews by category

Pet-Friendly Communities
Reviewers value pet play area and pet spa but no complaints raised
Apartment Complex
Praised for cleanliness and amenities; pest issues undermine reputation

How it stacks up

  • Rated 4.1 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
151
4
8
3
8
2
7
1
33

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Townhome-style apartments (studio, one, two, three-bedroom)Free 24/7 virtual healthcareSwimming pool24-hour fitness centerCommunity clubhouseOn-site pet play areaPet spaOnline rent payment
Published prices
Move-in special
$3,000 off September when you move in by 7/31

As published by the business on its own website; not independently verified.

Enquire about Springs at Round Rock

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Quick answers

Is maintenance available around the clock?
Yes, the business offers 24-hour maintenance request service and claims rapid response times.
Are pets allowed, and what facilities do they have?
Yes, pets are welcome with an on-site pet play area and pet spa available.
What move-in offers are currently available?
Their website advertises $3,000 off September rent when you move in by July 31.

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Parkwood Terrace draws strong praise for staff like Mary, Austin, Casey, and Sterling-who handle leasing smoothly-and for clean, secure grounds with responsive maintenance. Yet serious concerns surface repeatedly: pest problems (roaches, bedbugs) go unaddressed despite complaints, units remain dated even after renovations, ceiling leaks need multiple requests to fix, and management pursues steep late fees and eviction within 12 days with little flexibility. One tenant faced $5,700 in accumulated fees; another flagged move-out charges applied regardless of unit condition and cooked accounting.

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City North at Sunrise Ranch Apartments
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City North at Sunrise Ranch Apartments

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Residents are split sharply. Long-term tenants praise the grounds, quiet setting, and Joe Bokor's attentive service. However, dozens of recent reviews describe aggressive move-out billing (sometimes $3,000 or more), persistent mold painted over rather than removed, roaches throughout common areas, stolen car parts, and an unresponsive front office. Several note they received a model apartment different from their actual unit, with old appliances and damage not seen during tours. Maintenance staff respond quickly to work orders, but management itself draws consistent fire for poor communication, additional fees that boost rent by $200 monthly, and what reviewers call deliberate deception. One tenant reported a Health Department investigation over mold. This complex appears profitable through fees rather than competitive rents, with the offices sometimes ignoring calls and using automated bots instead of staff.

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Waters at Sunrise
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Most residents and guests praise the community atmosphere and events, especially staff like Martha Machado who greet people warmly and answer questions thoroughly. The property draws families who appreciate organized activities and a welcoming vibe. Frustrations surface around maintenance delays, particularly AC units that stay on and require manual shutdown, which one long-term resident found unacceptable. A few touring prospects complained about slow move-in timelines and staff who skip the full property tour or fail to greet visitors promptly.

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Last updated 2026-07-17