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City North at Sunrise Ranch Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 253 Google reviews · How we rank ›

3.7(253) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
City North at Sunrise Ranch Apartments
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
253

The honest read

Residents are split sharply. Long-term tenants praise the grounds, quiet setting, and Joe Bokor's attentive service. However, dozens of recent reviews describe aggressive move-out billing (sometimes $3,000 or more), persistent mold painted over rather than removed, roaches throughout common areas, stolen car parts, and an unresponsive front office. Several note they received a model apartment different from their actual unit, with old appliances and damage not seen during tours.

Maintenance staff respond quickly to work orders, but management itself draws consistent fire for poor communication, additional fees that boost rent by $200 monthly, and what reviewers call deliberate deception. One tenant reported a Health Department investigation over mold. This complex appears profitable through fees rather than competitive rents, with the offices sometimes ignoring calls and using automated bots instead of staff.

Praised for
  • responsive maintenance staff
  • pleasant grounds and amenities
  • caring individual staff members like Joe Bokor
Watch-outs
  • excessive move-out fees
  • mold in units and Health Department investigation
  • poor pest control despite fees charged
  • unresponsive leasing office
  • vehicle break-ins and security issues
  • hidden fees and rent hikes
  • thin walls and noise complaints
pest-problemsoverpricedhidden-feesfriendly-staffoutdated-unitsnoise-issues
Best for: Long-term tenants who prioritize grounds and maintenance response speed over move-out clarity.
Think twice if: You plan to move out within a few years; reviewers report move-out charges sometimes exceeding $3,000 even for minimal damage. Also consider if mold history and pest complaints concern you.

What this place gets right

  • quick maintenance response
  • quiet setting with good landscaping
  • Joe Bokor's personal tenant support
  • pet-friendly with on-site dog park

Worth knowing

  • Joe Bokor, Resident Experience staff, named in multiple reviews for personal follow-up and responsive support
  • Health Department investigation mentioned in reviews regarding mold practices
  • Move-out fees documented in detail: $75–100 per item hauled from apartments, cleaning fees $200, flooring replacement $900 or more
  • AC freezing issues reported; maintenance initially misinterpreted emergency thresholds as outside vs. inside temperature
  • Mold documented as painted over rather than addressed through drywall replacement

Reviews by category

Pet-Friendly Communities
Pet fees charged; on-site dog park provided but renters cite insufficient management oversight of resident behavior (dogs not cleaned up after).
Furnished & Corporate Housing
Staff praised for application support; however, actual units delivered differ materially from model apartments shown during tours.

How it stacks up

  • Rated 3.7 against a 3.98 average across the 244 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 27
Profile completeness 75
Verification 30

Rating breakdown

5
142
4
27
3
17
2
12
1
55

Contact

Address
2800 Sunrise Rd, Round Rock, TX 78665
Open in Google Maps

Last verified 2026-07-17

Straight from their site

Services listed
Pet-friendly apartments (1, 2, 3 bedroom)In-home washer and dryerResort-inspired poolTanning shelfOutdoor grilling areaSocial lounge with billiardsOn-site dog parkOutdoor lounging areas
Published prices
Pet fee
$300/pet
Pet rent
$30 per pet per month

As published by the business on its own website; not independently verified.

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Quick answers

What are the pet fees and monthly costs?
Pet fee is $300 per pet and pet rent is $30 per pet per month. City North is pet-friendly with an on-site dog park.
What should I expect when moving out?
Multiple reviewers report significant move-out charges: cleaning fees around $200, flooring replacement $900 or more, and per-item hauling fees of $75–100. Taking photos upon move-in is strongly advised by residents.
Will the apartment I tour match my actual unit?
Several reviewers report being shown a model apartment that looked new and well-kept, then given an actual unit with old appliances, damaged walls, or other issues. Request to see your exact assigned unit before signing.

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Last updated 2026-07-17