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Twelve100 Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 178 Google reviews · How we rank ›

3.1(178) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Twelve100 Apartments
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
178

The honest read

Twelve100 divides residents sharply. Those with good experiences praise staff like Alexa, Yesenia, and maintenance supervisor Luis for responsiveness and patience, plus the location and dog park. Many others report long-unresolved problems: leaky fixtures on move-in, broken gym equipment, a chronically dirty pool, and a laundry machine that staff claim is fixed but stays broken. Management rarely responds to emails and seems detached from the property. Parking rules feel arbitrary, with frequent towing at $321+ per vehicle despite guest registration attempts, and only 15 visitor spots for 432 units.

The core tension is between a friendly frontline team and a management that does not keep pace. Air conditioning breakdowns repeat monthly in a Texas summer, maintenance requests linger for weeks, and billing surprises arrive with short notice. Residents who stay do so despite these issues, not because they are solved.

Recent shift: No clear recent shift detected. Complaints about unresolved maintenance, poor communication, and parking towing appear across a two-year span. Praise for individual staff members (Luis, Alexa, Yesenia) is consistent and does not appear to have changed.

Praised for
  • friendly and efficient staff
  • quick maintenance response
  • pet-friendly amenities
  • good location and accessibility
Watch-outs
  • unresponsive management
  • inadequate maintenance follow-up
  • parking enforcement and towing issues
  • poor facility upkeep
  • lack of communication
responsive-managementpoor-communicationunresponsive-maintenancefast-maintenancefriendly-staffparking-issuesoutdated-units
Best for: Pet owners willing to tolerate management inconsistency for affordability and dog amenities.
Think twice if: You work shift work, rely on guest parking, need reliable AC repair response, or expect consistent maintenance follow-up. Parking towing is aggressive, and management does not respond quickly to email complaints.

What this place gets right

  • affordable rent for North Austin location
  • dog park and pet-friendly amenities
  • responsive maintenance staff (Luis team)
  • friendly administrative staff (Alexa, Yesenia)

Worth knowing

  • Maintenance supervisor Luis known for quick AC and work-order response
  • Staff Alexa and Yesenia praised for application process patience and bilingual support
  • Harold mentioned as staff member at dog park
  • Pool maintenance described as poor 60% of the time
  • Gym treadmills reported broken for years with no repair timeline
  • Laundry machines frequently reported broken despite claim of fixes
  • 15 visitor parking spots for 432 units
  • Towing minimum fee $321 per vehicle

Reviews by category

Pet-Friendly Communities
Dog park and pet wash praised; residents with dogs appreciate staff friendliness at these facilities.
Apartment Complex
Amenities like pool and gym exist but maintenance lags; pool dirty 60% of the time, gym treadmills broken for years.
Apartment Building
Units spacious but many arrive in poor condition; unresolved plumbing, microwave, and washer issues reported on move-in.

How it stacks up

  • Rated 3.1 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
90
4
4
3
0
2
8
1
76

Contact

Address
12100 Metric Blvd, Austin, TX 78758
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 Bedroom Apartments2 Bedroom Apartments3 Bedroom ApartmentsResort-Style PoolFitness Center with Yoga StudioEntertainment RoomOff Leash Dog ParkPet Wash
Published prices
1 Bedroom (A1 Attainable)
$1,009 base rent / 12 months, $1,047.00 total monthly
1 Bedroom (A2 Attainable)
$1,034 base rent / 12 months, $1,072.00 total monthly
1 Bedroom (A3 Attainable)
$1,105 base rent / 12 months, $1,143.00 total monthly
1 Bedroom (A4 Attainable)
$1,073 base rent / 12 months, $1,111.00 total monthly
2 Bedroom (B1 Attainable)
$1,457.00+ /mo (12 months)
2 Bedroom (B2 Attainable)
$1,335.00+ /mo (12 months)

As published by the business on its own website; not independently verified.

Enquire about Twelve100 Apartments

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Quick answers

How much is rent for a one-bedroom?
One-bedroom rent starts at $1,009 base ($1,047 total monthly) for the A1 Attainable floor plan, with other plans ranging $1,034–$1,105 base plus fees. The website lists application fee ($50) and mandatory admin fee ($150).
Does Twelve100 allow pets?
Yes. The complex offers an off-leash dog park and pet wash station. Reviewers with dogs note staff are friendly at these facilities, though the dog park is open to residents.
How quickly does maintenance respond?
Experiences vary widely. Maintenance supervisor Luis is frequently praised for quick AC and work-order response, sometimes same-day. However, other requests (laundry, wall damage, broken appliances) have been reported as pending for weeks or months despite multiple follow-ups.

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Last updated 2026-07-17