Austin Apartment Reviews Guide
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Madison Northridge

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 242 Google reviews · How we rank ›

4.0(242) 72 composite score See reviews on Google ✓ Google-verified
Student HousingApartment BuildingApartment ComplexApartment Rental Agency
Madison Northridge
Services
Student Housing, Apartment Building, Apartment Complex
Reviews
242

The honest read

Most residents find Madison Northridge a solid choice for a newer rental in North Austin, praising the updated interiors, staff responsiveness, and walkable location near The Domain. Several reviewers specifically mentioned Renee and Martin in management for going above and beyond with leasing and maintenance turnaround.

However, a meaningful number report persistent AC and bathroom issues that management patches rather than fixes, plus frustration over strict parking enforcement and occasional unit condition gaps. One-star reviews cite shower cleanliness concerns and units that looked different in person than online, suggesting inconsistent move-in standards.

Praised for
  • responsive staff and leasing team
  • quick maintenance response
  • clean and updated units
  • safe neighborhood and quiet community
  • convenient location near shops and parks
Watch-outs
  • chronic AC and plumbing issues
  • tub design flaws and poor repairs
  • aggressive towing policy
  • occasional roaches and pest problems
  • inconsistent unit condition
responsive-managementfast-maintenanceclean-facilitiesnoise-issuesunresponsive-maintenancequiet-communitygood-valueparking-issues
Best for: New Austin residents seeking affordable, updated apartments with quick move-in and good location access
Think twice if: AC and plumbing repairs are chronic; strict towing enforcement; unit condition can vary; expect occasional pest issues

What this place gets right

  • staff responsiveness (Renee, Martin praised by name)
  • renovated floor plans with modern appliances
  • walkable to shops and parks
  • quick lease approval and move-in

Worth knowing

  • Martin noted as new maintenance manager, very responsive to work orders
  • Renee (leasing office) repeatedly praised for communication and urgency
  • AC fails roughly every 4 months for some residents; bathroom tubs are small acrylic that maintenance repaints rather than replaces
  • water heater replaced within days; AC calls typically get same-day attention in summer
  • one reviewer mentioned pipes under tub felt during use, wall damage from frozen pipe leak left unrepaired

Reviews by category

Student Housing
Good fit for ACC-adjacent housing; reviewers cite short walk to campus and affordable entry price
Apartment Building
Modern finishes and responsive staff appeal; AC/plumbing maintenance issues persist
Apartment Complex
Pool and outdoor spaces praised; location walkability is a strength; parking enforcement is strict
Apartment Rental Agency
Leasing team (especially Renee) highly responsive; quick approvals and move-ins highlight the service

How it stacks up

  • Rated 4 against a 3.96 average across the 217 student housing businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
155
4
17
3
17
2
10
1
43

Contact

Address
12001 Metric Blvd, Austin, TX 78758

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 & 2 bedroom apartmentsrenovated floor plansquartz countertopstiled kitchen backsplashesstainless steel appliancesvinyl wood-style flooringin-unit washer and dryers (rentable)swimming pool

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

How quickly can I move in?
One reviewer moved in within 2 days of touring; another leased same-day. Speed depends on approval, but staff prioritize fast turnaround.
What is the maintenance response time?
AC issues get same-day attention in summer heat. Water heaters and general work orders typically resolved within days. Some repairs (like bathroom tubs) take longer if they require extensive work.
Is there a dog wash station?
Yes, their website lists a dog wash station as an amenity.

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Last updated 2026-07-17