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Twenty 15 Apartment Homes

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 269 Google reviews · How we rank ›

4.0(269) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Twenty 15 Apartment Homes
Services
Pet-Friendly Communities, Gated & Secure Communities, Apartment Building
Reviews
269

The honest read

Twenty 15 delivers a divided experience. The leasing team, particularly Igor and Cinthya, earns consistent praise for professionalism and attentiveness. Residents appreciate the quiet setting, responsive maintenance, and strong amenities including a resort pool and fitness center. However, a substantial minority report serious problems: unexplained charges, unresolved pest infestations despite pest control visits, and aggressive move-out billing practices including disputed security deposit deductions. Management does not acknowledge complaints or escalate issues above property level.

Prospective residents should verify the actual unit condition before signing, inspect the gym and common areas in person, and request clarity on all billing policies in writing. The gap between polished tours and some residents' lived experience reflects inconsistent quality control and management accountability.

Praised for
  • friendly and attentive leasing staff
  • quiet community
  • resort-style pool and fitness amenities
  • fast maintenance response
  • well-maintained grounds
Watch-outs
  • unexpected billing charges and poor accountability
  • dirty and broken gym equipment
  • pest control failures and cockroach problems
  • move-out billing disputes and security deposit issues
  • unit condition misrepresented vs. model apartment
responsive-managementfriendly-staffquiet-communitygreat-amenitiesunresponsive-maintenancehidden-feesclean-facilitiespest-problemswell-maintained-grounds
Best for: Pet owners and families seeking quiet, amenity-rich living near major employers and medical centers.
Think twice if: Pest issues and billing disputes are documented problems; verify unit condition and clarify move-out charges before leasing.

What this place gets right

  • attentive leasing staff (Igor, Cinthya)
  • quiet residential setting
  • resort amenities (pool, fitness center, dog park)
  • responsive maintenance

Worth knowing

  • Igor and Cinthya named as exceptional leasing staff members
  • Gym equipment often dirty, weights left on floor, some gear old or broken, loose adjustable bench noted
  • Cockroach infestation in kitchen cabinets reported despite pest control visits
  • Residents charged cleaning and pet fees on move-out despite video evidence of clean unit
  • Security deposit retained with additional charges added later and reframed as unbilled utilities
  • Management allegedly does not provide escalation contact information to residents

Reviews by category

Pet-Friendly Communities
Private dog park praised as amenity; one resident falsely charged pet fee for dog they do not own.
Apartment Building
Move-in experience praised; move-out billing heavily disputed with security deposit retained and fabricated charges applied.

How it stacks up

  • Rated 4 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
178
4
16
3
11
2
12
1
52

Contact

Address
2015 Cedar Bend Dr, Austin, TX 78758
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Apartment rentalsResort-style poolPrivate dog parkFitness centerFloor plans and virtual tours
Published prices
Application and administration fee
$99

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Twenty 15 Apartment Homes

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Quick answers

Does Twenty 15 allow dogs?
Yes. The community offers a private dog park. The application fee is $99.
What amenities does the property offer?
Resort-style pool, private dog park, fitness center, and floor plans with virtual tours available online.
How does maintenance respond to issues?
Residents report that maintenance responds quickly to requests. However, pest control issues (cockroach problems in particular) have not been fully resolved despite multiple visits.

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Last updated 2026-07-17