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Townhomes at Double Creek

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 71 Google reviews · How we rank ›

2.9(71) 48 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment Rental AgencyApartment Complex
Townhomes at Double Creek
Services
Luxury & High-Rise Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
71

The honest read

Most residents report chronic structural problems: roaches and rats in units, mold painted over rather than treated, burst pipes in winter, days without water. Management responsiveness hinges entirely on who is on duty; some staff members like Vee and Sherri earn strong praise for caring attention, while inconsistent maintenance crews and high office turnover leave problems unresolved for months.

The property accepts second-chance applicants and rents below local market rates, drawing tenants with fewer options. A handful of residents report quick repairs and pleasant experiences, but overwhelmingly reviewers describe feeling caught between affordable housing and conditions that pose health risks, with little recourse when complaints are filed.

Praised for
  • staff responsiveness when engaged
  • affordable rent for unit size
  • staff member dedication (named individuals)
  • willingness to work with poor credit
Watch-outs
  • chronic pest infestations
  • maintenance neglect and slow response
  • manager turnover and inconsistency
  • mold and water damage
  • harsh lease enforcement
unresponsive-maintenancepest-problemspoor-communicationoutdated-unitsoverpriced
Best for: desperate renters with poor credit needing below-market rent short-term
Think twice if: pest infestations, mold, burst pipes, and long maintenance delays are dealbreakers; expect inconsistent management and slow problem resolution.

What this place gets right

  • affordable rents well below market
  • accepts poor credit and second-chance applicants
  • flexible office team when engaged

Worth knowing

  • Staff member Vee praised for understanding and care
  • Staff member Sherri praised for proactive ground maintenance and timely repair handling
  • Staff member Gwendolyn noted for friendly, knowledgeable tours
  • Maintenance technician Edel praised for grounds upkeep
  • Mold painted over rather than properly treated
  • Winter water shutoffs lasting days
  • Broken appliances that recur after repair
  • AC units in poor repair

Reviews by category

Affordable & Income-Restricted Housing
Welcomes poor credit and offers second-chance housing at below-market rates, but structural defects and pest infestations offset the affordability gain.
Pet-Friendly Communities
Reviews do not clearly address pet policies or pet-related amenities.

How it stacks up

  • Rated 2.9 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 81
Review recency 100
Review sentiment 34
Profile completeness 75
Verification 30

Rating breakdown

5
27
4
6
3
3
2
2
1
33

Contact

Address
2500 Louis Henna Blvd, Round Rock, TX 78664
Open in Google Maps

Last verified 2026-07-17

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Quick answers

Does Townhomes at Double Creek work with people who have poor credit?
Yes. Multiple reviews confirm the office works with applicants who have poor credit and offers second-chance housing approval.
What is the typical rent compared to other Round Rock apartments?
One review states rent is 'cheaper rent for the size in this area' and below market rate, though no specific prices are listed in reviews.
How fast is maintenance response time?
Highly variable. Some reviewers report repairs handled 'the next day' or 'within a week', while others describe waits of months or no-shows, with roach infestations and kitchen sink blockages remaining unfixed despite multiple requests.

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Last updated 2026-07-17