Austin Apartment Reviews Guide
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The Warner

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 301 Google reviews · How we rank ›

4.4(301) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
The Warner
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Gated & Secure Communities
Reviews
301

The honest read

Residents and touring guests consistently praise Eric and the leasing team for genuine hospitality and helpful guidance, with many citing smooth move-in experiences and quick email responses. The community draws praise for cleanliness and amenities, though pet waste cleanup failures and unlit living rooms frustrate some residents enough to regret their choice.

Staff including Eric Paez, Morgan, and Jenny earned repeated mentions for going beyond standard service, from same-day lease signings to retrieving forgotten belongings post-move. One resident reported a year-long plumbing repair delay; another dealt with paint spills during move-in, though office staff helped with odor treatment once reported.

Praised for
  • friendly, knowledgeable leasing staff (especially Eric)
  • responsive management team
  • well-maintained facilities and grounds
  • proactive maintenance service
Watch-outs
  • chronic pet waste not cleaned promptly
  • lack of ceiling lights in living rooms
  • maintenance delays on structural issues
responsive-managementfriendly-staffwell-maintained-groundsclean-facilities
Best for: Corporate workers near Dell, first-time renters needing patient guidance, pet owners seeking welcoming communities
Think twice if: Pet owners should verify current pet waste cleanup protocols; residents bothered by dim living spaces or slow maintenance should ask about lighting standards and repair timelines upfront

What this place gets right

  • Standout leasing staff (Eric Paez named repeatedly)
  • Responsive management and quick email replies
  • Resort-style pool and 24-hour fitness center

Worth knowing

  • Eric Paez consistently named as assistant manager/leasing agent earning multiple praise mentions
  • Morgan and Jenny also frequently praised for responsiveness and professionalism
  • Proactive maintenance example: door battery replaced without resident request
  • Negative example: year-long plumbing hole repair delay under kitchen sink

Reviews by category

Pet-Friendly Communities
Pet amenity appreciated but pet waste inside buildings not cleaned reliably
Furnished & Corporate Housing
Popular with corporate residents near Dell; one guest praised flexibility and professionalism during move-out

How it stacks up

  • Rated 4.4 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
241
4
14
3
4
2
8
1
34

Contact

Address
2670 S A.W. Grimes Blvd, Round Rock, TX 78664

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsFull-size washer and dryerResort-style pool24-hour fitness centerPet friendly housingVirtual tour
Published prices
Nico 2 Beds | 2 Baths
Starting at $1835
Oscar 2 Beds | 2 Baths
Starting at $1650
Rocco 2 Beds | 2 Baths
Starting at $1810
Sebastian 2 Beds | 2 Baths
Starting at $1910
Walter 3 Beds | 2 Baths
Starting at $2320
Willow 3 Beds | 2 Baths
Starting at $2340

As published by the business on its own website; not independently verified.

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Quick answers

Is there a fitness center?
Yes, they offer a 24-hour fitness center.
Can I tour the apartments?
Yes, virtual tours are available online, and leasing staff (particularly Eric) conduct in-person tours during business hours.
Are utilities included in rent?
Not stated in available information.

Similar apartment complex nearby

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Lantower Round Rock

3.6(386)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, and the grounds are well-maintained with quiet areas and nearby trails. However, residents report layered fees that obscure true rent cost, recurring summer fruit fly problems, zero warning before neighbor renovations can trigger migraines, and a controversial towing company policy that cost one resident almost $400 for a registration typo. The property appeals to those who prioritize responsive maintenance and community feel, but budget-conscious renters and sensitive neighbors should factor in surprise charges and lack of noise protection during repairs.

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Regency at Dell Ranch
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Regency at Dell Ranch

3.4(114)✓ Google-verified

Many residents praise responsive maintenance, affordable pricing, and staff like Vicki and Zandra who handle leasing smoothly and resolve issues quickly. However, serious complaints emerge around monthly rent hikes, delayed pest removal (animals in ceilings), attempted double-billing by management, and occasional rudeness from front-desk staff, particularly when residents question billing or arrive without an appointment. The community offers decent amenities and attached garage units that residents enjoy. The core problem is inconsistency: strong day-to-day maintenance paired with troubling financial practices and billing disputes that some say involve fraud and insurance fraud, plus unresponsive handling of pest problems despite repeated requests.

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Madison at Dell Ranch
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Madison at Dell Ranch

3.3(118)✓ Google-verified

Strong staff loyalty and fast maintenance define the best experiences here, but a persistent pest problem-roaches and rats-overshadows them for unhappy residents who felt management dismissed their concerns. Thomas, Liz, Jamie, and Daniel earn consistent praise for responsiveness and care; units are often beautiful and well-located, yet some tenants arrived to dirty apartments or faced months of failed pest control sprays, causing real distress and health fears. The 52% five-star rating masks a sharp divide: families and long-term residents rave about eight-year stays and professional follow-up; newer or pest-affected residents report feeling unheard by management and describe the experience as "traumatizing." One tenant also reported safety issues and alleged management failed to protect them from harassment.

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Last updated 2026-07-17