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The Emerson Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 283 Google reviews · How we rank ›

4.4(283) 80 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingStudent HousingSenior & 55+ LivingApartment BuildingApartment Rental AgencyApartment Complex
The Emerson Apartments
Services
Luxury & High-Rise Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
283

The honest read

Most residents report feeling safe and welcome, with staff known by name for their attentiveness to maintenance emergencies and day-to-day requests. Management earns repeated praise for kindness and speed, though one recent complaint flags a six-month delay in deposit return after move-out.

Praised for
  • responsive maintenance team
  • welcoming and kind staff
  • quiet and clean community
  • safe and secure environment
Watch-outs
  • long deposit refund delays
  • resident speeding and pet cleanup issues
responsive-managementfast-maintenanceclean-facilitiesquiet-communityfriendly-staffsafe-neighborhood
Best for: Families and long-term renters seeking attentive management and a peaceful, secure community.
Think twice if: Deposit return processes appear slow; verify timelines in writing before signing.

What this place gets right

  • staff responsive to maintenance calls within minutes
  • named team members widely praised for kindness
  • quiet, clean, and secure community
  • long-term residents renewing leases

Worth knowing

  • Frank, maintenance technician, responded to AC repair within seconds of being called
  • Monique and Michael on leasing staff repeatedly mentioned for quick responses and patience
  • Liz Arroyo and Sheniq Hollins (Community Director) noted for welcoming tour experience
  • Office staff speak Spanish
  • 24-hour emergency maintenance available

Reviews by category

Pet-Friendly Communities
Dog parks offered; one resident noted poor pet cleanup by some residents.
Apartment Complex
Residents report clean, quiet, safe community; long-term renewal suggests satisfaction.
Gated & Secure Communities
Residents cite feeling secure; some mention speeding residents as a minor issue.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
221
4
15
3
7
2
6
1
34

Contact

Address
1221 New Meister Ln, Pflugerville, TX 78660
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsPet-friendly apartmentsResort-style poolFitness centerDog parksGame room

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Quick answers

How fast does maintenance respond to emergencies?
One resident reported maintenance arriving within seconds of a call about a failed air conditioner. The business states 24-hour emergency maintenance is available.
Are pets allowed?
Yes. The business lists pet-friendly apartments and dog parks as amenities.
Do staff speak other languages?
Yes, Spanish-speaking staff are available in the office.

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Sis Noras

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Last updated 2026-07-17