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Marquis at Ladera Vista

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 107 Google reviews · How we rank ›

4.3(107) 70 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingStudent HousingLuxury & High-Rise LivingApartment BuildingApartment ComplexApartment Rental Agency
Marquis at Ladera Vista
Services
Pet-Friendly Communities, Gated & Secure Communities, Furnished & Corporate Housing
Reviews
107

The honest read

Marquis at Ladera Vista draws strong loyalty from residents who value the quiet, tree-lined setting and attentive staff. Many report 24-hour maintenance response, named team members like Maria and Amanda earning repeated praise, and the walking trails as a signature amenity. Yet persistent complaints surface around fire ants and pest control delays, move-in conditions that need patching, and upfront clarity on what utilities and appliances are included.

The 4.3 rating reflects this split: 76% five-star reviews celebrate maintenance speed and community feel, while roughly one in six cite serious issues with pest management, unit readiness, or uneven flooring. Renters signing leases should verify lease terms in writing and inspect the unit thoroughly at move-in.

Praised for
  • responsive staff and leasing team
  • quick maintenance turnaround
  • peaceful grounds and low density
  • quiet units with good soundproofing
  • scenic walking trails and wildlife
Watch-outs
  • pest infestment and inadequate pest control
  • unit quality and move-in condition
  • misleading leasing information
  • utility and rent increases
  • poor insulation and temperature control
responsive-managementfast-maintenancequiet-communitywell-maintained-groundsfriendly-staffpest-problemsoutdated-units
Best for: Dog owners and peace-seeking renters who value maintenance responsiveness and outdoor space.
Think twice if: Confirm all lease terms in writing before signing; inspect unit at move-in for pest, flooring, and appliance issues. Verify utility costs and expected increases upfront.

What this place gets right

  • responsive maintenance team (24-48 hour turnaround)
  • quiet, tree-lined grounds with walking trails
  • low density community with strong staff continuity
  • gated, on-site amenities including resort pool

Worth knowing

  • Named staff: Maria (leasing consultant), Amanda (community director), Julio and Alex (maintenance crew)
  • Maintenance targets 24-48 hour response and same-day fixes cited in multiple reviews
  • Move-in issues reported: debris from painting, non-functional appliances, pest infestation requiring follow-up
  • Fire ant problems reported in multiple units with delayed pest control response
  • The business states they were selected as 2025 Apartment of the Year (mentioned in one review)
  • Residents report minimal inter-unit noise despite proximity to main road

Reviews by category

Pet-Friendly Communities
Walking trails highly praised for dog owners; residents report seeing deer and wildlife; no complaints about pet policies noted
Gated & Secure Communities
Gated entry mentioned positively as security feature; one review cited broken gates and openers as maintenance issues
Apartment Building
Praised for solid construction and low inter-unit noise; criticized for uneven flooring, poor insulation, and pest/moisture issues in some units

How it stacks up

  • Rated 4.3 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we scored this

How We Score
Star rating 49
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
7
3
3
2
2
1
14

Contact

Address
11624 Jollyville Rd, Austin, TX 78759

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 and 2 bedroom apartments for rentChef-inspired kitchen with granite countertopsResort-style poolVirtual toursIn-person tours

As published by the business on its own website; not independently verified.

Enquire about Marquis at Ladera Vista

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Quick answers

How fast does maintenance respond?
Most reviews cite 24-48 hour response times. Several report same-day fixes for urgent issues. One early move-in issue took 11 days to fully resolve.
Are pets allowed and what's there to do with them?
The property is pet-friendly with walking trails throughout. Residents regularly mention taking dogs on trails and spotting wildlife including deer.
Does the rent include washer and dryer?
Not all units include them. If your unit doesn't have them and you want them, there is a $45/month add-on. Confirm in your lease before signing.

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Northland at the Arboretum

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Five-star reviews praise leasing agents Terri, Ricie B., Vanessa, and Brad for warmth and efficiency, plus maintenance teams for quick repairs. One tenant celebrated two years without bugs in a clean, spacious unit with a peaceful neighborhood feel. However, recent one-star reviews describe widespread mold on water-touched surfaces despite cleaning efforts, long delays for essential repairs (one tenant's stove shorted and caught fire), unresponsive management, and unfair deposit deductions without documentation. Additional complaints include roach and scorpion infestations, marijuana smoke entering units, car break-ins, unleashed dogs, and mailroom theft. The divide appears recent: older five-star reviews note good maintenance response and value, while newer one-star reviews cite management turnover, staff shortages, and a rapid decline in upkeep and safety. One tenant left after 14 months due to feeling unsafe; another paid a debt collector fee four years after move-out due to an address mix-up. The leasing staff's helpfulness does not offset consistent maintenance and management failures, water damage, and security lapses.

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MAA Balcones Woods
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Many tenants praise the friendliness of leasing staff-particularly Tila, Kayla, and Chris-and report same-day maintenance response. The community feels welcoming and well-kept. A vocal minority complain about serious unresolved issues: water damage ignored for months, roach infestations, broken common facilities (gym restroom), and poor communication around move-out disputes and fees. The property suits long-term residents who value community and staff responsiveness, but prospective tenants should budget for yearly rent increases and document all maintenance requests and move-out condition in writing. Pet owners report positive experiences.

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High Oaks
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Long-term residents consistently praise the maintenance team (especially Rodriguez, Justin Trujillo) and leasing staff (particularly Brooke M., Ambrosio, Caleb) for quick, professional responses. The location near Jollyville Road and HWY 183, natural surroundings, and friendly neighbors stand out as lasting appeals. Move-in quality and pest control remain major friction points. Several tenants report broken appliances, dirty units, or non-working keypads at arrival, and persistent roach problems that survive six months of complaints and multiple pest visits. Mandatory $160/month fees bundle internet and services but reduce perceived value. Some departing residents faced large, unexpected move-out charges and cited them to collections without negotiation first.

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Last updated 2026-07-17