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Lodge at Merrilltown Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 49 Google reviews · How we rank ›

4.1(49) 70 composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Lodge at Merrilltown Apartments
Services
Senior & 55+ Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
49

The honest read

Current residents consistently praise the staff, especially the new manager Jody and team members Monica and Elizabeth. Free rides to doctor and grocery appointments happen weekly, grounds feel park-like, and activities have returned. Some older reviews mention prior management problems and maintenance delays, but recent feedback suggests those have improved significantly.

Longer-term residents report feeling safe on the gated property. The location near shopping and restaurants works well for most. Scorpions appear in summer months. Apartments themselves are aging but residents often note the natural setting and community atmosphere offset that.

Recent shift: Recent management and staff changes appear to have resolved prior complaints about responsiveness; earlier reviews citing management rudeness and maintenance delays contrast sharply with consistently positive feedback from the last six months under new leadership.

Praised for
  • responsive new management
  • friendly and helpful staff
  • scheduled medical and grocery transportation
  • peaceful grounds with trees
  • gated and secure
  • active resident programs
Watch-outs
  • previous management issues resolved
  • maintenance delays in past
  • pest concerns in summer
responsive-managementfriendly-staffwell-maintained-groundsquiet-communitysafe-neighborhoodgreat-amenities
Best for: Seniors seeking affordable housing with regular transportation access and a tight-knit community.
Think twice if: Those sensitive to pest issues or concerned about aging infrastructure should factor in the property's age and summer scorpion reports.

What this place gets right

  • scheduled medical and grocery transportation
  • gated and secure grounds
  • staff genuinely invested in resident experience
  • park-like natural setting

Worth knowing

  • Manager Jody praised for personality and helpfulness
  • Assistant manager also noted as great
  • Monica and Elizabeth singled out by residents
  • Weekly free rides to doctor and grocery appointments
  • Gated property with security
  • Activities program includes bingo, karaoke, birthday parties

Reviews by category

Senior & 55+ Living
Residents value weekly transportation to medical and grocery appointments plus active social programming.
Pet-Friendly Communities
Dog runs available; pet accommodations mentioned but not detailed in reviews.
Gated & Secure Communities
Long-term residents cite gated design as a safety feature, though one older review reported security lapses under previous management.

How it stacks up

  • Rated 4.1 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

How we scored this

How We Score
Star rating 37
Review volume 74
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
8
3
2
2
1
1
7

Contact

Address
14745 Merrilltown Dr, Austin, TX 78728
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-19:00
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom senior apartmentsTwo-bedroom senior apartmentsFitness center with free fitness classesSwimming poolHot tubPet-friendly accommodationsDog runsBeauty salon and barber shop

As published by the business on its own website; not independently verified.

Enquire about Lodge at Merrilltown Apartments

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Quick answers

Is transportation available to doctors and grocery stores?
Yes, the Lodge provides free scheduled rides to medical appointments and grocery stores weekly.
What activities are available?
The property hosts bingo, karaoke, birthday parties, and other resident programs at the senior center.
Is the property gated?
Yes, it is a gated community with security measures.

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Last updated 2026-07-17