The Mia earns strong praise for a leasing team (Brook, Angie, Ashley, Lexi) who listen closely, respond quickly to problems, and make the tour-to-move-in journey smooth and welcoming. The property itself impresses residents with its thoughtfully designed units, high-end gym, resort-style pool, pickleball courts, and dog park; the community feels intentionally managed with regular events and responsive maintenance. However, a handful of recent reviews flag cleanliness as inconsistent-trash overflow, pet waste, hallway litter-and report that when complaints reach the office, they meet dismissal rather than action. Pricing is notably high, though most residents who stay feel it reflects the quality and location.
Several residents note this is a newer building still working through early operational kinks (elevator repairs, move-in timing), which management has addressed with grace. The gap between five-star and one-star reviews often hinges on resident behavior (shared space care) and building maturity, not staff effort.
Recent shift: A shift toward cleanliness complaints starting around 7 months ago, coinciding with the building reaching higher occupancy. Early reviews focused on move-in experience; later reviews emphasize shared space maintenance and office responsiveness to complaints.
As listed on Google.
As published by the business on its own website; not independently verified.
Most long-term residents praise the staff and quick maintenance response, but serious pest problems and aged units undermine comfort. Nicole and Vanessa consistently deliver standout leasing service; maintenance arrives promptly yet struggles with recurring issues like A/C drainage and roaches that hint at deeper building upkeep gaps.
Staff like Patrick, Kelsie, and Sam consistently earn praise for smooth leasing experiences and quick follow-ups. The resort-style pool and fitness center draw residents, and maintenance responds fast to work orders. However, grounds upkeep is uneven: one long-term resident reported broken gates, piled trash, pet waste issues, and an unreturned security deposit with no explanation after calling and emailing multiple times.
Joel and Tanya deliver patient, knowledgeable leasing support that reviewers consistently praise. The office team listens and solves problems fast. However, pest infestations and delayed maintenance plague the property; several residents report cockroaches, filthy units, and little help when cars get towed. The best experience is the move-in process: staff explain financials clearly and offer white-glove service. Once you live here, upkeep falls short of the promise. Pets are welcome, but the grounds need serious attention to justify the rent.
Last updated 2026-07-17
