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Legends Lakeline Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 138 Google reviews · How we rank ›

3.5(138) 57 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingLuxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Legends Lakeline Apartments
Services
Furnished & Corporate Housing, Luxury & High-Rise Living, Student Housing
Reviews
138

The honest read

Recent months show marked improvement under new management: the pool is now maintained, maintenance crew responds faster, and leasing staff like Chrissa and Charlotte receive consistent praise for their care. However, the property's track record reveals persistent tension between promising upgrades and slow execution. Older residents report weeks-long repair delays, inadequate noise enforcement, and poor move-in conditions; newer residents and long-term tenants who stayed through transitions describe faster service and a friendlier atmosphere, though some earlier disputes involving charges and collections remain unresolved.

Praised for
  • responsive new management and maintenance team
  • friendly leasing staff (Chrissa, Charlotte, Ryan named specifically)
  • fast AC and appliance repairs when prioritized
  • pool and amenities recently improved
Watch-outs
  • maintenance backlog and slow repairs; AC out for weeks
  • poor noise enforcement and neighbor complaints ignored
  • management communication gaps during ownership change
  • trash accumulation and cleanliness issues
  • rude manager (Larisa) alleged in older reviews
  • car break-ins and security concerns
  • move-in condition poor (paint, fire alarms, cracks)
  • disputed charges and collection agency debt reporting
  • understaffed maintenance (two staff for six buildings)
responsive-managementfast-maintenanceclean-facilitiesnoise-issuesfriendly-staffsafe-neighborhood
Best for: Tenants seeking pet-friendly housing who value responsive leasing staff and recently improved maintenance.
Think twice if: Check current noise policies and neighbor vetting if quiet is essential; confirm maintenance staffing and move-in inspection standards before signing.

What this place gets right

  • newly improved maintenance responsiveness and cleanliness
  • named leasing staff known for patience and follow-through
  • resort-style pool and fitness amenities
  • pet-friendly with bark park

Worth knowing

  • Chrissa, Charlotte, and Ryan named as staff delivering standout service
  • AC repairs previously took weeks; recent reports show same-day filter replacements and faster response
  • Pool was reported neglected in older reviews; recent reviews show active maintenance
  • Maintenance crew historically understaffed at two staff for six buildings
  • Security incidents (car break-ins) reported by residents

Reviews by category

Furnished & Corporate Housing
No clear evidence in reviews that corporate or furnished options are marketed or used.
Pet-Friendly Communities
Pet-friendly with bark park available; one dispute over service animal carpet charges unresolved for months.
Apartment Building
Unit move-in conditions historically poor (paint, fire alarms missing, AC non-functional); recent residents report improvements under new management.
Apartment Complex
Amenities (pool, fitness, picnic area, covered parking) now maintained; cleanliness and noise enforcement remain variable depending on timing.
Apartment Rental Agency
Leasing staff praised for patient, thorough tours and budget flexibility; named staff Chrissa and Charlotte receive individual commendation.

How it stacks up

  • Rated 3.5 against a 3.98 average across the 244 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

How We Score
Star rating 5
Review volume 93
Review recency 100
Review sentiment 39
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
20
3
7
2
8
1
37

Contact

Address
9725 N Lake Creek Pkwy, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly housingBark parkClubhousePicnic areaResort style pool

As published by the business on its own website; not independently verified.

Enquire about Legends Lakeline Apartments

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Quick answers

How fast is maintenance service?
Recent residents report same-day AC filter and appliance replacements under new maintenance lead Ryan. Older complaints noted weeks-long delays; the property has been understaffed historically.
Are there current lease specials?
One review from 6 months ago mentioned 2 months free; confirm current promotions with leasing office.
Can I bring pets?
Yes, pet-friendly units available with a dedicated bark park on the property.

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Markham at Lakeline

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Residents consistently praise the location near Lakeline Mall, responsive maintenance staff (Richard, Carlos, Dray), and leasing team (Michelle, Ashya). Spacious apartments with garages and community events draw long-term residents. Recent management changes have soured some experiences. The switch to a single compactor at the complex perimeter sparked complaints about enforced trash fines and reduced parking for EV chargers. Lawn care remains uneven, though most residents still rate their stay highly.

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When maintenance staff like Jose and Hose show up, residents praise quick repairs and professionalism; management under Jamie has earned strong loyalty for responsiveness and transparency. However, the office team can be dismissive-some residents waited weeks for repairs while others faced ruder treatment-and soundproofing between units is poor. Security lapses mean car break-ins and package theft go unresolved. The community sits well for shopping access and offers detached garages with EV charging. Long-time residents note the complex has seen staff turnover and inconsistent communication over recent years, though recent reviews suggest Jamie's team is reversing that trend. Build quality from 2012 shows signs of age, and some move-in units need cleaning.

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The Maris
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Residents consistently praise the property's premium finishes, well-designed amenities (pools, fitness areas, Sonos speakers), and the knowledgeable leasing team-particularly Jeffrey, Elyse, and Helen. The building feels secure and the community calendar (monthly events, dog park activities) draws strong loyalty from new Austin arrivals. However, the Fetch third-party package delivery system is a genuine pain point: packages get lost at the warehouse or delayed, forcing residents to arrange workarounds. Limited hallway cameras, low EV chargers, and minimal unit storage are secondary concerns that affect specific resident needs. For the right buyer, The Maris delivers on luxury and community; those with delivery expectations should ask about alternatives first.

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Last updated 2026-07-17