Austin Apartment Reviews Guide
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Bridge at Indigo

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 193 Google reviews · How we rank ›

4.0(193) 68 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingPet-Friendly CommunitiesGated & Secure CommunitiesAffordable & Income-Restricted HousingFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Bridge at Indigo
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Gated & Secure Communities
Reviews
193

The honest read

When maintenance staff like Jose and Hose show up, residents praise quick repairs and professionalism; management under Jamie has earned strong loyalty for responsiveness and transparency. However, the office team can be dismissive-some residents waited weeks for repairs while others faced ruder treatment-and soundproofing between units is poor. Security lapses mean car break-ins and package theft go unresolved.

The community sits well for shopping access and offers detached garages with EV charging. Long-time residents note the complex has seen staff turnover and inconsistent communication over recent years, though recent reviews suggest Jamie's team is reversing that trend. Build quality from 2012 shows signs of age, and some move-in units need cleaning.

Praised for
  • responsive maintenance staff (named technicians)
  • attentive management team
  • good location and shopping access
  • quality amenities and community events
  • professional leasing process
Watch-outs
  • rude or dismissive office staff
  • slow maintenance response times
  • poor soundproofing and noise
  • security and package theft
  • inconsistent management quality
responsive-managementpoor-communicationfast-maintenanceunresponsive-maintenancenoise-issuespackage-theftrude-stafffriendly-staffgood-value
Best for: Residents seeking good location, amenities, and EV-friendly housing who value attentive management.
Think twice if: Office communication can be inconsistent or dismissive; soundproofing between units is weak; security issues and package theft remain unresolved.

What this place gets right

  • Named maintenance staff praised for professionalism and speed
  • Current management team responsive and transparent
  • Detached garages with EV charging available
  • Swimming pool and 24/7 athletic center

Worth knowing

  • Maintenance technicians Jose and Hose named for excellence in repairs and professionalism
  • Manager Jamie noted for exceptional responsiveness and working seven days a week during staffing gaps
  • Detached garages support electric vehicle charging (EV Model 3 mentioned)
  • Staff turnover and communication gaps in past years
  • Some residents waited over a week for non-emergency repairs; others faced dismissal of concerns

How it stacks up

  • Rated 4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
12
3
6
2
3
1
40

Contact

Address
10800 Lakeline Blvd, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
10:00-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming pool24/7 athletic center

As published by the business on its own website; not independently verified.

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Quick answers

Do the units support electric vehicle charging?
Yes. Detached garages are available, and residents report charging electric vehicles (e.g., Tesla Model 3) by adjusting voltage through the vehicle app.
How responsive is maintenance to repair requests?
Response varies. Named technicians like Jose and Hose are described as quick and professional; other reviews cite waits of a week or longer for non-emergency repairs like broken washing machines.
What amenities are included?
Swimming pool and 24/7 athletic center. The complex also has community events, according to recent resident reviews.

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Residents consistently praise the location near Lakeline Mall, responsive maintenance staff (Richard, Carlos, Dray), and leasing team (Michelle, Ashya). Spacious apartments with garages and community events draw long-term residents. Recent management changes have soured some experiences. The switch to a single compactor at the complex perimeter sparked complaints about enforced trash fines and reduced parking for EV chargers. Lawn care remains uneven, though most residents still rate their stay highly.

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Last updated 2026-07-17