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Hunt Club

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 199 Google reviews · How we rank ›

3.4(199) 56 low data composite score See reviews on Google
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Hunt Club
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
199

The honest read

Hunt Club draws strong praise for hands-on maintenance staff who fix problems fast, but a wide split in ratings reflects serious friction over management responsiveness, pest infestations, and how lease/parking rules are enforced.

Recent reviews show improvement under new ownership, though older complaints about roaches, unaddressed work orders, and staff unwillingness to communicate linger in resident memory.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance team
  • named staff excellence (Gabriel, Adrian, Janet)
  • quick problem resolution
Watch-outs
  • pest control failures
  • unresponsive management
  • poor lease/parking communication
  • unit condition issues
unresponsive-maintenancepest-problemspoor-communication
Best for: Residents prioritizing hands-on maintenance service over centralised office support.
Think twice if: Current residents report slow pest control follow-up and past lease/parking communication failures that led to car tows.

What this place gets right

  • Fast maintenance response times
  • skilled maintenance staff (Gabriel, Adrian)
  • attentive leasing consultants

Worth knowing

  • Gabriel fixed closet doors and resolved four separate unit problems in one visit
  • Adrian and Keith installed toilet replacement in under 30 minutes
  • Janet Bermudez praised as leasing consultant
  • New management took over from previous operator
  • Online work order system in place

Reviews by category

Apartment Complex
Maintenance response praised; management communication and pest control criticized.
Apartment Rental Agency
Leasing staff (Janet) described as kind and informative; office execution on parking/vehicle rules flagged as poor.

How it stacks up

  • Rated 3.4 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 47
Profile completeness 75
Verification 30

Rating breakdown

5
89
4
27
3
17
2
7
1
59

Contact

Address
3101 Shoreline Dr, Austin, TX 78728
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

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Quick answers

How fast do maintenance repairs happen?
Recent reviews report same-day or next-day response to work orders; one toilet replacement took under 30 minutes.
Are there pest control issues?
Older reviews cite roach problems and delayed spraying; a recent resident noted mixed feedback from other tenants on pest control, suggesting ongoing management.
Does the complex send parking notices in writing?
Past complaints indicate notices were sent by email only; residents say door-to-door or physical notices would be clearer.

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Reviewers report a sharp divide between leasing staff warmth and post-move-in deterioration. Multiple management changes since 2025 have left serious maintenance problems unresolved for months: rats inside walls, roaches in units, moldy bathrooms, and leaking ceilings. Promised amenities sit unusable (green pools, gym closed outside office hours). One new manager (May 2026) has begun addressing trash and structural issues, but recurring complaints about pest control and repair response times persist. Staff including Gloria, Lisa, and Selena during tours impressed prospective tenants with honesty about past failures. Yet after signing, residents report chasing unfinished work orders, AI messages claiming completion with no actual visits, and surprise rent hikes without transparency. Valet trash and pest control services are charged but largely not delivered.

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Residents consistently praise the clean, well-kept grounds, friendly staff (especially Sarah and Tina), and responsive maintenance that typically resolves issues within two business days. The location near downtown and Round Rock, combined with amenities like the redone pool area, dog park, fitness center, and playgrounds, makes it feel like a comfortable community at good value.

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The Nine on Shoreline
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Many residents praise the team's warmth and the community feel, with staff members like Elizabeth and Nancy earning specific recognition for going above and beyond. Grounds stay tidy, maintenance gets done quickly, and regular events create a welcoming vibe. However, some tenants report charged cleaning fees or deposit deductions they found unfair, occasional noise from neighbors, and at least one pest issue. Leasing practices and clarity on charges are the main friction points, though a recent management change appears to have improved overall operations and resident relations.

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Last updated 2026-07-17