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Crest Round Rock

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 54 Google reviews · How we rank ›

3.7(54) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Crest Round Rock
Services
Luxury & High-Rise Living, Student Housing, Affordable & Income-Restricted Housing
Reviews
54

The honest read

Moving in typically goes smoothly when residents work with staff like Danielle and Elisa, who handle applications and maintenance requests promptly. The grounds stay quiet and the pricing suits people looking for value in Round Rock. However, a small group reported unresponsive management, dismissive treatment during disputes, and problematic soundproofing that hinges entirely on which neighbors you get.

The leasing office shines with energetic follow-up but stumbles on complex accommodations and error correction. Maintenance teams work fast when called. Building quality varies noticeably between units, and one resident spent months chasing paperwork over a name mismatch the office created.

Praised for
  • staff responsiveness and professionalism
  • smooth move-in process
  • Danielle's personal attention
  • quiet community
  • affordable pricing and value
Watch-outs
  • thin walls and noise from neighbors
  • inconsistent management and poor communication
  • complicated admin procedures
  • staff rudeness in isolated incidents
responsive-managementpoor-communicationquiet-communityfriendly-staffgood-value
Best for: professionals and families relocating to Round Rock who prioritize attentive leasing support and value
Think twice if: you need a space-quiet home; soundproofing issues and thin walls are cited concerns, and complex admin disputes may drain your patience

What this place gets right

  • quick maintenance response
  • affordable rates compared to local peers
  • staff follow-up and detail orientation
  • quiet setting

Worth knowing

  • Danielle and Elisa named as standout leasing agents
  • Yansell and Jennifer noted for maintenance and office efficiency
  • maintenance handles requests in reported timely manner
  • water and sewer utilities average under $20 monthly for some residents

Reviews by category

Apartment Complex
quiet setting and value draw repeat renters, but thin walls and neighbor noise remain structural friction
Apartment Rental Agency
Danielle and office staff excel at quick responses and paperwork walk-through, yet complex requests and error correction reveal inconsistent policies

How it stacks up

  • Rated 3.7 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we scored this

How We Score
Star rating 19
Review volume 76
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
5
3
1
2
3
1
14

Contact

Address
610 Greenhill Dr, Round Rock, TX 78665

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsfitness centercommunity coffee barswimming pool
Published prices
first full month (select units)
$250 off

As published by the business on its own website; not independently verified.

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Quick answers

How much do utilities cost?
Water and sewer averaged under $20 monthly for at least one resident, though costs vary by unit.
Do you offer move-in specials?
Their website lists $250 off the first full month for select units. Ask the leasing office about current promotions.
How quickly does maintenance respond?
Multiple residents reported maintenance handled requests in a timely manner; one named technician, Yansell, was praised for efficiency.

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Residents consistently praise the staff's warmth and responsiveness, with maintenance handled promptly and grounds kept clean. The community feels quiet and conveniently located near shopping and major roads. Two serious concerns emerge from recent reviews: mold and roach problems that management has apparently not addressed, casting doubt on the property's habitability for those with sensitivities or pest concerns.

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Residents are split sharply. Long-term tenants praise the grounds, quiet setting, and Joe Bokor's attentive service. However, dozens of recent reviews describe aggressive move-out billing (sometimes $3,000 or more), persistent mold painted over rather than removed, roaches throughout common areas, stolen car parts, and an unresponsive front office. Several note they received a model apartment different from their actual unit, with old appliances and damage not seen during tours. Maintenance staff respond quickly to work orders, but management itself draws consistent fire for poor communication, additional fees that boost rent by $200 monthly, and what reviewers call deliberate deception. One tenant reported a Health Department investigation over mold. This complex appears profitable through fees rather than competitive rents, with the offices sometimes ignoring calls and using automated bots instead of staff.

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Last updated 2026-07-17