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Balcones Club

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 342 Google reviews · How we rank ›

4.2(342) 77 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Balcones Club
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
342

The honest read

Most recent residents praise the shift to new ownership in May, reporting faster maintenance response, warmer staff interactions, and visible property improvements. Older buildings require upkeep, and pest control visits weekly now, but long-term tenants value the peaceful golf-course views, natural light, and pet-friendly trails nearby.

Praised for
  • responsive new management
  • fast maintenance service
  • friendly leasing staff
  • peaceful location and grounds
  • pet-friendly community
Watch-outs
  • roach and pest issues
  • aging building wear and leaks
  • sporadic communication under old ownership
responsive-managementfast-maintenancefriendly-staffwell-maintained-groundspest-problemsquiet-community
Best for: Pet owners seeking quiet green space near top-rated schools and golf course views
Think twice if: Building is 40+ years old with intermittent roof leaks and pest issues requiring vigilant management attention

What this place gets right

  • new management (May 2024) improving responsiveness
  • pet-friendly trails and community
  • views of golf course and peaceful setting
  • quick maintenance response

Worth knowing

  • New management team took over in May 2024
  • Staff members Marissa and Emma named as standout managers
  • Weekly pest control visits
  • Only 312 apartments total in small 2-floor buildings
  • Views of Balcones Country Club golf course
  • 15 minutes from downtown Austin by car
  • No ceiling fans in units

Reviews by category

Pet-Friendly Communities
Residents appreciate abundant trails, green spaces, and friendly pet owners throughout community
Apartment Complex
New management driving visible grounds improvements and cleaner common areas as of May 2024

How it stacks up

  • Rated 4.2 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
244
4
28
3
8
2
12
1
50

Contact

Address
9218 Balcones Club Dr, Austin, TX 78750
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsAir conditioningModern kitchensPrivate outdoor spaceIn-home washer and dryerPoolFitness spaces

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

How quickly do they respond to maintenance requests?
Recent residents report next-day service under the new management team (as of May 2024).
What is the pet policy?
Pets are welcome; the property has green spaces and trails for walking and jogging, and residents note many dogs living here.
How far is this from downtown Austin?
About 15 minutes by car, depending on traffic.

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Last updated 2026-07-17