Austin Apartment Reviews Guide
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Elan

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 316 Google reviews · How we rank ›

4.3(316) 79 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesFurnished & Corporate HousingApartment Rental AgencyApartment BuildingApartment Complex
Elan
Services
Pet-Friendly Communities, Furnished & Corporate Housing, Apartment Rental Agency
Reviews
316

The honest read

Elan residents and prospects experience consistent warmth from staff across leasing and maintenance. Whitney, Courtney, Micah, Aaron, and others are named repeatedly for being helpful, responsive, and genuinely invested in community wellbeing.

The complex itself offers spacious units at good value, a clean pool, gym, and calm neighborhood feel. Maintenance repair requests get handled quickly; staff have earned trust for efficiency and care. One recurring issue is back gate repairs, and a few wish for a children's play area despite ample open land.

Praised for
  • responsive and attentive leasing staff
  • skilled maintenance team goes above and beyond
  • spacious units for the price
  • well-maintained grounds and facilities
Watch-outs
  • back gate repairs chronic
  • no children's playground despite open space
responsive-managementfriendly-stafffast-maintenanceclean-facilitieswell-maintained-groundsgood-value
Best for: Residents seeking responsive management, pet owners, those valuing spacious units and maintenance reliability.
Think twice if: Back gate has recurring maintenance issues; no children's playground on-site despite open grounds.

What this place gets right

  • Staff named across reviews for responsiveness and genuine care
  • Maintenance team solves problems quickly and sometimes above scope
  • Spacious apartments at reasonable cost
  • Clean, calm, well-maintained community

Worth knowing

  • Leasing staff: Courtney, Micah, Whitney; praised for warmth and knowledge
  • Maintenance team: Aaron, Rene, Francisco; known for speed and helping beyond job scope (e.g., helping with car batteries)
  • Repairs handled quickly with progress updates
  • Back gate repairs noted as ongoing issue

Reviews by category

Pet-Friendly Communities
Dog park offered; residents with pets report satisfaction but specific pet-related feedback limited.
Apartment Rental Agency
Short-term leases (6-month stays) accommodated; leasing tours praised for professionalism and friendliness.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
237
4
22
3
12
2
5
1
40

Contact

Address
13145 N Hwy 183, Austin, TX 78750
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartmentsPremium appliancesDesigner finishesFireplace in select homesResort-style poolFire pit2,500-square-foot clubhouse

As published by the business on its own website; not independently verified.

Enquire about Elan

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Elan. We only share your details with providers relevant to your request.

Quick answers

Do you offer short-term leases?
Yes. One reviewer asked about a six-month stay; the complex accommodates flexible lease terms.
What amenities are included?
Resort-style pool, 24-hour fitness center, dog park, 2,500-square-foot clubhouse, fire pit, and gated entry. Their website also mentions designer finishes, premium appliances, and fireplaces in select units.

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Last updated 2026-07-17