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Summit at Westwood Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 163 Google reviews · How we rank ›

3.5(163) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingAffordable & Income-Restricted HousingPet-Friendly CommunitiesFurnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Summit at Westwood Apartments
Services
Student Housing, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
163

The honest read

Staff changes in late 2024 brought real momentum: Kayla, Stormy, and Kristy now handle leasing and maintenance with genuine care and speed. Long-time residents and newcomers both praise the apartment quality and Anderson Mill location near top schools.

However, the prior ownership's legacy lingers. Tenants report being charged for pest control, valet trash, and pool access during months when none happened; the pool closed all summer 2025, the front gate failed for seven months, and critical repairs like AC and hot water took weeks. Phones go unanswered; deposit returns stall. New management is fixing the culture, but trust remains thin.

Recent shift: Dramatic shift from mid-2024 onward. Prior to late 2024, reviews cited billing fraud, long maintenance outages, and intimidating management. New staff (Kayla, Stormy, Kristy) arriving around August 2024 reversed sentiment on transparency and care, though foundational issues (unresponsive phones, past miscommunication) persist. Residents note "room for improvement" but express cautious optimism.

Praised for
  • responsive staff (Kayla, Stormy, Josh, Kristy, Bridget)
  • affordable location near good schools
  • new management making visible improvements
  • clean and modern units
  • convenient location near Highway 183/45
Watch-outs
  • billing for services not provided (pest control, valet trash, pool maintenance)
  • slow and incomplete maintenance repairs (AC broken 5 weeks, hot water 9 days)
  • unresponsive phone lines and poor communication
  • amenities not maintained (pool closed all summer, gate broken 7+ months, no landscaping)
  • security deposit retention and collections errors
  • past property manager (Marcos) intimidating behavior
  • high electric bills despite energy-efficient settings
responsive-managementpoor-communicationunresponsive-maintenancepest-problemsgood-valuefriendly-stafffast-maintenance
Best for: Budget-conscious renters prioritizing location and school district over amenity perfection.
Think twice if: You need reliable AC service, quick security deposit returns, or responsive phone support. Prior management failures still affect trust.

What this place gets right

  • affordable rents ($899–$1,570/month)
  • established neighborhood near top schools
  • new management team actively improving the property
  • multiple unit layouts and pet-friendly policy

Worth knowing

  • New management team: Kayla, Stormy, and Kristy praised by recent residents for professionalism and willingness to help
  • Past property manager Marcos had complaints of intimidating door-knocking and trespassing
  • Pool remained closed for entire summer 2025 while residents paid for access
  • Front gate non-functional for 7+ months
  • AC failures lasted 5 weeks; hot water outages lasted 9 days
  • Tenants charged for pest control (8 months without service) and valet trash (not delivered)
  • Security deposit held months beyond 30-day legal requirement; collection errors later blamed on 'mistake'
  • New management crediting past billing errors but ongoing communication challenges remain

Reviews by category

Affordable & Income-Restricted Housing
Residents value the affordability and proximity to good schools, though service delivery has been inconsistent.
Pet-Friendly Communities
Website lists pet-friendly housing; no specific review complaints or praise about pet policies.
Student Housing
Affordable pricing and convenient location appeal to younger renters, but past maintenance and billing failures created friction.

How it stacks up

  • Rated 3.5 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How we scored this

How We Score
Star rating 4
Review volume 96
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating breakdown

5
84
4
19
3
9
2
3
1
48

Contact

Address
8312 Fathom Cir, Austin, TX 78750
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartmentspet-friendly housingfitness centerswimming poolclubhouse with coffee and tea baroff-street parkingvalet trash service
Published prices
1 Bed 1 Bath (A3, 720 Sq. Ft.)
$899 to $1,185 /month
2 Bed 1 Bath (B1, 812 Sq. Ft.)
$1,200 /month
2 Bed 2 Bath (B3, 910 Sq. Ft.)
$1,570 /month
2 Bed 2 Bath (B2, 901 Sq. Ft.)
$1,305 /month
1 Bed 1 Bath (A2, 677 Sq. Ft.)
$1,164 /month

As published by the business on its own website; not independently verified.

Enquire about Summit at Westwood Apartments

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Quick answers

What is the price range for a one-bedroom apartment?
One-bedroom units range from $899 to $1,185 per month, depending on floor plan (A2 at $1,164/month or A3 at $899–$1,185/month).
Are pets allowed?
Yes, the complex advertises pet-friendly housing. Specific breed or size restrictions are not mentioned in the inputs.
How responsive is the maintenance team?
Recent reviews (last 4 months) praise quick repairs by staff like Josh and note visible improvements under new management. Older reviews report weeks-long delays for AC and hot water repairs.

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Last updated 2026-07-17