Polo Club
Polo Club's aging infrastructure creates persistent maintenance crises: water shutdowns every few months, mold spreading across units, A/C failing for weeks in summer heat. Tenants describe 4-6 management turnovers in their tenure, leading to dropped communication, ignored safety concerns, and broken promises on lease buyouts. One resident endured stalking complaints unaddressed for over a year. Maintenance teams respond reasonably (often within 2-3 days) when staffed and funded, but they patch rather than repair root causes. Pest control requires months of requests. Rents sit mid-market for Jollyville, but most longtime residents conclude the constant crises and thin walls (neighbors audible 24/7) make the cost unacceptable. New management shows early promise on pool repairs and ending indoor smoking, though skepticism lingers after years of cycles.
