Austin Apartment Reviews Guide
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Alma Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 242 Google reviews · How we rank ›

4.6(242) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Alma Apartments
Services
Pet-Friendly Communities, Gated & Secure Communities, Apartment Building
Reviews
242

The honest read

Staff, especially Maria and maintenance team members Daniel and Carlos, earn consistent praise for responsiveness and genuine care. The leasing process feels stress-free, and upkeep is visible when staff prioritize it. However, sound insulation is poor, parking fills fast, and enforcement of pet-waste rules is spotty, leaving common areas soiled. Roach issues and laundry machine breakdowns add friction to daily life. Best for people in temporary situations who value attentive staff over building quiet or perfect cleanliness.

The gated layout appeals to those seeking security, and pet owners find the community willing to work with animals. Pricing undercuts nearby alternatives. Reviewers warn that neighbors' conduct varies wildly, and management's hands-off approach to noise and pet cleanup means your comfort depends partly on who moves in next to you.

Praised for
  • friendly and responsive staff (Maria, Daniel, Carlos)
  • fast maintenance response
  • clean grounds (when well-maintained)
  • welcoming leasing process
  • pet-friendly accommodations
Watch-outs
  • noise from neighbors, thin walls
  • parking limited and competitive
  • roach infestation
  • pet waste not enforced
  • laundry machines malfunction
  • extra fees (trash charge, double billing)
responsive-managementfriendly-stafffast-maintenancenoise-issuespest-problemsparking-issuesgood-value
Best for: Budget-conscious renters, temporary residents, and pet owners who prioritize responsive staff over soundproofing.
Think twice if: Noise-sensitive renters, those needing quiet evenings, or people who live with many overnight guests (strict occupancy limits in studios and one-bedrooms).

What this place gets right

  • affordable pricing
  • responsive staff (especially Maria for leasing)
  • quick maintenance response
  • gated community security
  • pet-friendly with flexibility

Worth knowing

  • Maria (leasing): praised for detailed tours, follow-up, and stress-free experience
  • Daniel (maintenance): fast repairs, professional service
  • Carlos (maintenance): praised for laundry room and grounds cleanliness daily
  • Alan and Dulce (office staff): helpful with key replacements
  • Thin walls permit neighbor noise and conversation audible inside units
  • Parking fills by 9 PM on weekdays
  • Laundry machines frequently fail drying cycle
  • Pet-waste enforcement lacks follow-through despite rules

Reviews by category

Pet-Friendly Communities
Management accommodates animals willingly but pet-waste cleanup rules go unenforced, leaving common areas soiled.
Gated & Secure Communities
Gated layout provides security appeal, though some reviewers note cleanliness and rule enforcement inconsistencies.
Apartment Building
Staff responsiveness and maintenance speed stand out, but thin walls, limited parking, and pest issues undercut comfort.
Apartment Complex
Affordable rates and friendly leasing process balanced against noise, parking scarcity, and maintenance of common areas.
Apartment Rental Agency
Leasing staff, especially Maria, deliver attentive, stress-free service and transparent communication from inquiry through move-in.

How it stacks up

  • Rated 4.6 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 100
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
4
3
2
2
1
1
19

Contact

Address
9220 N Interstate Hwy 35, Austin, TX 78753

Last verified 2026-07-17

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
09:00-18:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Pet-friendly apartmentsStudio apartmentsOne bedroom apartmentsVinyl flooringStainless steel appliancesGranite countertopsPicnic area with barbecue grillsResort-style pool
Published prices
Corazon Studio
$646 to $705 /month
Cariño Studio
$627 to $680 /month

As published by the business on its own website; not independently verified.

Enquire about Alma Apartments

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Quick answers

Do units have washer and dryer hookups?
No. Reviewers report no in-unit washers or dryers; shared laundry facilities exist but some machines frequently fail to finish drying cycles. Call management for refunds on non-functioning machines.
What is the occupancy limit per unit?
Reviewers note strict rules limiting occupancy to two people in studios or one-bedrooms. This may affect hosting guests overnight.
How quickly does maintenance respond?
Multiple reviews praise Daniel and other maintenance staff for fast, professional repairs. Leasing staff Carlos and Daniel are noted as responsive.

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Last updated 2026-07-17