Austin Apartment Reviews Guide
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502 North Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 88 Google reviews · How we rank ›

3.1(88) 56 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingApartment BuildingApartment ComplexApartment Rental Agency
502 North Apartments
Services
Student Housing, Apartment Building, Apartment Complex
Reviews
88

The honest read

Residents praise cleanliness and staff friendliness, with some noting quick move-ins and responsive maintenance. However, multiple complaints surface about pest problems, water damage, difficulty reaching management by phone, and unclear fee structures that frustrated departing tenants.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff
  • clean units
  • fast move-in process
  • responsive maintenance
Watch-outs
  • pest infestations (bed bugs, cockroaches)
  • water leaks
  • unresponsive phone lines
  • security and camera failures
  • hidden or unclear fees (parking, pest control)
friendly-staffclean-facilitiesunresponsive-maintenancepest-problemspoor-communicationhidden-fees
Best for: students seeking affordable housing with on-site amenities and active management
Think twice if: those sensitive to pest issues or needing reliable phone access; verify pest control history before signing

What this place gets right

  • on-site staff and maintenance
  • clean units on move-in
  • amenities (pool, BBQ, playground)

Worth knowing

  • Alaina and Bernardette noted for strong leasing assistance
  • Jaino responded to emergency water leak quickly
  • Online rent payment, lease renewal, and service requests available
  • Move-in promotion: $1500 off
  • Parking charged at $100 cash; pest control billed separately and sometimes collected as cash fees

Reviews by category

Student Housing
Clean units and fast move-in appealing to students; pest and fee issues a concern
Apartment Building
Mixed: friendly front-desk staff contrast with phone access and maintenance responsiveness gaps

How it stacks up

  • Rated 3.1 against a 3.96 average across the 217 student housing businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
12
3
11
2
3
1
32

Contact

Address
502 W Longspur Blvd, Austin, TX 78753

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Swimming poolBBQ/picnic areaOutdoor playgroundOn-site maintenanceOn-site managementPackage acceptanceOnline rent paymentsOnline service requests
Published prices
Move-in promotion
$1500 off all move-ins

As published by the business on its own website; not independently verified.

Enquire about 502 North Apartments

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Quick answers

Do you accept online rent payments?
Yes, 502 North offers online rent payment options through their website.
What happens if I need maintenance for an emergency?
The property has on-site maintenance staff who handle urgent repairs; response times vary based on review reports.
Is parking included in rent?
No; parking costs $100 cash per month according to resident reports.

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Last updated 2026-07-17