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Starburst Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 665 Google reviews · How we rank ›

3.8(665) 65 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Starburst Apartments
Services
Student Housing, Pet-Friendly Communities, Apartment Building
Reviews
665

The honest read

Staff members Gabriella, Ana, and Yolizz consistently earn specific praise for patient, attentive service during applications and move-ins. Recent management changes appear to have improved work order response times, and the leasing team is noted for going above and beyond with explanations and follow-up.

However, parking is severely constrained and residents report vehicles disappearing overnight. Long-standing pest issues (rats, roaches) have not been resolved despite complaints from pregnant residents. One former tenant alleges intentional withholding of security deposits and rent overpayments for over five months despite Texas law. Units lack closet doors, and shared facilities like the gym close early or fall into disrepair.

Recent shift: New management credited with dramatic improvement in maintenance response and resident engagement; one reviewer notes "Starburst is fortunate to have her" regarding Gabriella, and another states "Gabriella has changed my perspective of this community," contrasting sharply with earlier complaints about closed work orders and unresponsive management.

Praised for
  • responsive staff and leasing team
  • fast application and move-in process
  • thoughtful management turnover
  • quick maintenance response
Watch-outs
  • parking shortage and lot theft
  • pest infestations (rodents and roaches)
  • security deposit retention issues
  • aging units and equipment failures
responsive-managementfriendly-stafffast-maintenanceparking-issuespest-problemsoutdated-units
Best for: Students and working professionals prioritizing responsive staff and fast move-in processes.
Think twice if: Parking and pest management are ongoing problems; review deposit handling practices before signing a lease.

What this place gets right

  • staff attentiveness during leasing and move-in
  • same-day maintenance response
  • gated community with on-site security
  • quick application approval

Worth knowing

  • Staff members Gabriella, Ana, and Yolizz named for leasing and resident service.
  • Applications approved within 24 hours reported by residents.
  • 1-bedroom units on website marketed as 1-bedroom but function as studios without closet doors.
  • New management credited with improving work order response; prior reviews cite delayed or no-show maintenance.
  • Gym closes at 6pm.
  • Laundry room cited as flooded and in constant disrepair.
  • Security deposit not returned after 5+ months despite Texas law compliance claims.
  • On-site security present but rodent/roach issues unresolved.

Reviews by category

Student Housing
Fast approvals and welcoming staff appeal to student applicants; parking and pest issues deter longer stays.
Pet-Friendly Communities
No review text specifically addresses pet policies or facilities.
Apartment Building
Outdated infrastructure, pest infestations, and parking shortages offset newer management improvements.
Apartment Rental Agency
Leasing staff praised for attentiveness and thorough explanations; application processing is quick.

How it stacks up

  • Rated 3.8 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
422
4
33
3
29
2
28
1
153

Contact

Address
8800 N Interstate Hwy 35, Austin, TX 78753
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartmentsPoolFitness centerRecreational court (basketball, tennis, racquetball)BBQ picnic zonesClubhouseGated access

As published by the business on its own website; not independently verified.

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Quick answers

How long does it take to get approved?
One resident reported approval within 24 hours with Yolizz's assistance.
What are the parking arrangements?
Severe shortage reported; residents describe losing parking spots overnight and sleeping in cars to retain space.
What happens after move-out?
One long-term resident alleges security deposit and rent overpayment were withheld for 5+ months despite Texas law; management disputes unresolved.

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Last updated 2026-07-17