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Windsor Ridge Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 196 Google reviews · How we rank ›

4.0(196) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingGated & Secure CommunitiesFurnished & Corporate HousingPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Windsor Ridge Apartments
Services
Luxury & High-Rise Living, Student Housing, Gated & Secure Communities
Reviews
196

The honest read

Most residents praise responsive staff and quick maintenance across the complex, with named standouts like Hannah and Carlos earning repeat mention for reliability. Concerns surface around building security, office responsiveness to lease-period issues, and billing disputes, though many appreciate the location and amenities.

Praised for
  • friendly, attentive staff (Victoria, Chris, Taylor, Hannah, Carlos)
  • fast maintenance response (2 hours or same day)
  • clean facilities and grounds
  • amenities (pool, fitness center, dog parks)
Watch-outs
  • security lapses (break-ins, broken gates, unauthorized pool access)
  • poor office communication and follow-up
  • water billing errors and excessive move-out fees
  • uneven maintenance across buildings
  • inconsistent staffing in front office
friendly-stafffast-maintenanceclean-facilitiesgreat-amenitiespoor-communication
Best for: Residents prioritizing responsive maintenance and staff attentiveness over time-intensive lease administration.
Think twice if: Those who need reliable office communication, have security concerns, or expect consistent billing should ask for references from current six-plus year residents.

What this place gets right

  • Quick maintenance response (cited within 2 hours)
  • Named staff standouts (Hannah, Carlos, Victoria, Chris, Taylor)
  • Multiple on-site amenities (resort pool, Peloton bikes, gaming room, EV charging)
  • Pet-friendly with dedicated dog parks

Worth knowing

  • Hannah (front desk), Victoria, Chris, and Taylor named for exceptional customer service
  • Carlos from maintenance praised for responsiveness and efficiency
  • Maintenance team typically responds within 2 hours and resolves issues same-day
  • Winter damage claim: reviewer reported 4+ month communication breakdown on leaking windows and water damage
  • Security incident: 32 vehicles broken into in single night; exterior gates frequently broken
  • Billing dispute: one resident charged 3-5x normal water bills for approximately one year
  • Move-out charges: residents report excessive additional fees beyond deposit

Reviews by category

Apartment Complex
Amenities and grounds praised, but security and long-term maintenance communication are concerns.
Pet-Friendly Communities
Dog parks available and appreciated; one review noted unauthorized pets in shared amenity areas.
Furnished & Corporate Housing
Business center (ThinkTank) and EV charging stations available; minimal review detail.
Apartment Rental Agency
Leasing staff (Cambria, Victoria) noted as knowledgeable and welcoming; front office staffing and communication cited as inconsistent.

How it stacks up

  • Rated 4 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Rating breakdown

5
136
4
10
3
7
2
8
1
35

Contact

Address
3001 Scofield Ridge Pkwy, Austin, TX 78727
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsPet-friendly housingFitness center with Peloton bikesResort-style poolBusiness center (ThinkTank)Dog parks
Published prices
1 Bedrooms
starting at $1,270
2 Bedrooms
starting at $2,013
3 Bedrooms
starting at $2,305

Credentials claimed:#1 Ranked Property Management Company for Resident Satisfaction by Grace Hill Excellence Awards for the fifth consecutive year, #3 in the 2025 Division by J Turner Research ORA Power Rankings

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond?
Reviewers report responses within 2 hours and issues resolved same day or within 24 hours.
Are pets allowed?
Yes. The community is pet-friendly with dedicated dog parks. Website lists pet-friendly housing as a service.
What amenities are included?
Resort-style pool, fitness center with Peloton bikes, dog parks, gaming room, business center, resident lounge, parking garage, and EV charging stations.

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Last updated 2026-07-17