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Village at Gracy Farms

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 225 Google reviews · How we rank ›

3.7(225) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingPet-Friendly CommunitiesGated & Secure CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Village at Gracy Farms
Services
Student Housing, Pet-Friendly Communities, Gated & Secure Communities
Reviews
225

The honest read

Touring and leasing staff like Andrea win consistent praise for attention and knowledge, and a subset of tenants report quick maintenance from Rodrigo's team. However, a significant group describes severe and ongoing pest infestations that management has failed to fix despite multiple pest control visits, delayed or absent emergency maintenance, poor communication from the office, and unreturned deposits with little follow-up accountability.

The complex appears divided: those moving in or with routine requests find helpful staff and clean common areas; those facing maintenance crises or longer-term problems encounter unresponsive management and an inability to resolve serious issues. Pest control stands out as the most damaging pattern, with residents describing infestation in wiring, cabinets, and fixtures that spray-only approaches have not solved.

Praised for
  • leasing staff helpfulness (Andrea noted)
  • quick maintenance response from select staff (Rodrigo, team)
  • clean property appearance on tour
  • quiet living environment
Watch-outs
  • persistent pest problems unresolved despite repeated treatments
  • unresponsive management on tenant issues
  • slow emergency maintenance response
  • deposit not returned after move-out
responsive-managementunresponsive-maintenancefriendly-staffpest-problemsclean-facilities
Best for: Prospective residents planning to move in soon who value tour experience and leasing assistance.
Think twice if: Current and long-term tenants dealing with pest problems, emergency maintenance, or deposit issues should expect unresponsive management and slow resolution.

What this place gets right

  • leasing staff attentiveness during tours
  • some fast maintenance responses from named staff
  • clean property presentation

Worth knowing

  • Andrea praised by multiple reviewers for tour professionalism and knowledge
  • Rodrigo (maintenance) named for efficient, timely response
  • Pest control applied multiple times without fixing infestation (reviewers report bugs in wires, cabinets, sockets, outlets)
  • One resident unclaimed deposit after nearly one year; management emails but takes no action
  • Emergency bathroom lock case went unaddressed

Reviews by category

Apartment Rental Agency
leasing tours praised for Andrea's helpfulness and professionalism; strong first impression
Apartment Complex
common areas clean and quiet on arrival, but pest control and emergency maintenance severely underperform

How it stacks up

  • Rated 3.7 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
129
4
25
3
7
2
11
1
53

Contact

Address
2600 Gracy Farms Ln, Austin, TX 78758
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentssparkling poolfitness centercommunity grills
Published prices
Lease
Up To 6 WEEKS FREE Base Rent

As published by the business on its own website; not independently verified.

Enquire about Village at Gracy Farms

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Quick answers

What amenities does the complex have?
Their website lists a sparkling pool, fitness center, and community grills.
Where is Village at Gracy Farms located?
2600 Gracy Farms Lane, North Austin, near Mopac and Walnut Creek, five minutes from The Domain.
Are there current lease incentives?
Their website advertises up to 6 weeks free base rent.

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Last updated 2026-07-17