Austin Apartment Reviews Guide
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Radius at The Domain

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 350 Google reviews · How we rank ›

3.8(350) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Radius at The Domain
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
350

The honest read

Strong staff performance has won recent praise, especially from Mackenzie, Leila, and Cele, with residents noting fast lease closings and excellent community events. However, persistent structural issues dominate negative reviews: mold treated with spray paint, recurring kitchen sink failures, water seeping through windows, and thin walls. Many complain of surprise charges (valet trash, erroneous fees) and poor maintenance response without tracking or invoices. Recent improvements in management show promise, but long-term residents report declining conditions since new leadership took over.

Recent shift: Management change approximately 6 months to one year ago showed promise early; recent reviews split sharply between those crediting new staff (especially Mackenzie, Leila, Cele, Anton) and long-term residents reporting declining conditions and new noise issues.

Praised for
  • responsive, named staff (Mackenzie, Leila, Cele, Anton)
  • community events and amenities
  • fast leasing process
Watch-outs
  • maintenance delays and poor quality fixes
  • hidden/surprise fees (valet trash, nonpayment charges)
  • mold and water damage not properly addressed
  • noise and thin walls
  • poor communication
friendly-staffresponsive-managementpoor-communicationunresponsive-maintenanceoutdated-unitsnoise-issueshidden-fees
Best for: First-time renters seeking quick move-in and excellent customer service.
Think twice if: Maintenance responsiveness and unit condition are critical; expect noise issues and verify repair tracking before signing.

What this place gets right

  • named staff go above and beyond
  • community events and activities
  • excellent leasing experience

Worth knowing

  • Staff members praised by name: Mackenzie (Assistant Manager), Leila, Cele (Property Manager), Anton
  • Valet trash service $25/month plus $13/month standard trash fee, mandatory
  • Kitchen sinks repeatedly failing and requiring repeated repairs
  • Mold reported in multiple rooms; spray-painted over instead of fixed
  • Water seeping through bedroom windows
  • Bathtubs with peeling paint coating (not plastic or porcelain)
  • Maintenance orders placed with no work order summary or invoice provided
  • Early morning trash pickup at 6 am with loud noise

Reviews by category

Pet-Friendly Communities
Dog park offered; no specific review feedback on pet accommodations.
Apartment Building
Structural and maintenance issues dominate: mold, water damage, peeling tubs, recurring sink failures.
Apartment Complex
Amenities (pools, fitness, dog park) praised in events; noise from thin walls and early morning trash pickup cited as problems.
Apartment Rental Agency
Fast, smooth leasing process with patient staff; one reviewer completed move-in within one week of application.

How it stacks up

  • Rated 3.8 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
213
4
31
3
8
2
19
1
79

Contact

Address
11900 Hobby Horse Ct, Austin, TX 78758

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsfitness center2 swimming poolsdog parkplaygroundon-site car wash
Published prices
2 Bed 2 Bath (B3, 886 sq. ft.)
$1,360.00/mo base rent for 11 months, $1,396.00 to $1,515.00 total monthly leasing price
3 Bed 2 Bath (C1, 1,075 sq. ft.)
$1,574.00/mo base rent for 11 months, $1,610.00 total monthly leasing price
3 Bed 2 Bath (C2, 1,101 sq. ft.)
$1,719.00/mo base rent for 11 months, $1,755.00 to $1,830.00 total monthly leasing price

As published by the business on its own website; not independently verified.

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Quick answers

How long does the leasing process take?
One recent reviewer completed application, approval, and contract signing in one week.
What is valet trash service and is it optional?
Mandatory $25/mo service; residents place trash at their front door for pickup by private truck, in addition to the $13/mo standard trash fee.
What maintenance tracking or documentation do residents receive?
Reviewers report that maintenance orders are placed without clear work order summaries or invoices provided upon completion.

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Last updated 2026-07-17