Austin Apartment Reviews Guide
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Urban North Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 91 Google reviews · How we rank ›

3.5(91) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Furnished & Corporate HousingApartment BuildingApartment ComplexApartment Rental Agency
Urban North Apartments
Services
Furnished & Corporate Housing, Apartment Building, Apartment Complex
Reviews
91

The honest read

Long-term residents praise responsive maintenance, dedicated staff (particularly Jane and Danielle), and secure facilities that feel like home. However, newer or shorter-stay residents report serious recurring issues: cockroach and gnat infestations, aggressive deposit deductions, hidden service fees, thin walls, and management coldness during the leasing process or when handling complaints.

The split suggests two markedly different experiences. Pet owners and those near dumpsters face particular struggles. Several reviewers noted management became unfriendly after move-in, especially regarding pest reimbursement and service requests. Five five-star loyalty from long stayers contrasts sharply with one-star warnings about pest control neglect and deposit practices.

Praised for
  • responsive and professional maintenance
  • attentive management (Jane, Danielle)
  • safe community with security
  • quality amenities and common areas
  • pet-friendly environment
Watch-outs
  • persistent pest problems (cockroaches, gnats)
  • high deposit deductions and unclear refund practices
  • rude and unwelcoming management during tours and interactions
  • excessive hidden fees added to bills
  • poor insulation, noise from neighbors and external sources
responsive-managementpoor-communicationclean-facilitiespest-problemsfriendly-staffrude-stafffast-maintenancehidden-feesnoise-issues
Best for: Long-term renters without pest sensitivities seeking managed, secure apartments with good amenities.
Think twice if: Pest control has been inconsistent; deposit deductions are steep and sometimes disputed. New residents and those in units facing dumpsters or nurseries report worse outcomes than long-stayers.

What this place gets right

  • Responsive maintenance and security for long-term residents
  • Dedicated leasing and management team
  • Secure parking garage and resort-style amenities
  • Pet-friendly policy and community focus

Worth knowing

  • Management: Jane (property manager) and Danielle (assistant) named repeatedly in positive reviews; both credited with responsiveness and care
  • Maintenance staff described as prompt and professional; work orders filled quickly
  • Pest issues concentrated in certain units (especially 224, 124, 222, 324 facing plant nursery and dumpsters); gnat infestations cause seasonal problems
  • Parking garage with covered spots praised for vehicle protection
  • Deposit deductions include alleged pest damage, cleanliness charges; at least two residents reported $700+ deductions disputed
  • Hidden fees added to bills: valet trash ($25/month mentioned), utilities, admin fees, pest control, drainage, service fees; tenants report charges for services not rendered (e.g., trash collection that never happened)
  • Noise issues: thin walls, neighbors' conversations audible, trash truck at 4:30-6:30 am, Tesla facility protests across street
  • Clubroom noted as clean and well-maintained

Reviews by category

Furnished & Corporate Housing
No specific furnished-corporate service mentioned in reviews; corporate amenities (gym, workspace, controlled environment) appreciated by long-stayers but not explicitly distinguished from regular apartment benefits.
Pet-Friendly Communities
Praised as genuinely pet-friendly for residents who stay long-term; one reviewer strongly warns against renting if you have pets or service animals due to management hostility and lack of respect.
Apartment Building
Clean common areas and clubroom for long-residents; newer/short-term residents report dirty hallways, parking garage, and inadequate maintenance despite frequent power-washing claims.
Apartment Complex
Secure, amenity-rich complex praised by long-stayers; significant pest, noise, and fee issues deter shorter-stay and newer residents.
Apartment Rental Agency
Leasing experience poor: management described as rude, unprofessional, and unwelcoming during tours; staff dismissive of questions and complaints after move-in.

How it stacks up

  • Rated 3.5 against a 3.98 average across the 244 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

How we scored this

How We Score
Star rating 7
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
5
3
5
2
0
1
31

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Resort-style pool24-hour fitness centerYoga studioClubroomPet-friendly communityGourmet kitchensGarden tubsWrap-around balconies
Published prices
Move-in special
One Month FREE on 13 month leases (split between first two full months)

Credentials claimed:Equal housing opportunity, Professionally managed by Willow Bridge

As published by the business on its own website; not independently verified.

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Quick answers

Does Urban North offer covered parking?
Yes. The secure parking garage protects vehicles from Texas heat and weather, which several long-term residents highlighted as a major amenity.
What are the upfront and monthly costs?
Their website advertises one month free on 13-month leases (split between first two months). Rent varies by unit (examples: $1250–$1391/month in some units). Be aware that multiple fees are added monthly (valet trash at $25, utilities, admin, pest control, water, drainage, gas). Review your bill carefully before signing.
What pest problems have been reported?
Cockroaches and gnats are recurring issues, especially in units facing the plant nursery and dumpsters (units 124, 222, 224, 324). Residents have had to buy and apply their own pest treatments. Management reimbursement has been inconsistent.

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Last updated 2026-07-17