Austin Apartment Reviews Guide
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SoNa Apartment Homes

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 130 Google reviews · How we rank ›

4.1(130) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
SoNa Apartment Homes
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Apartment Building
Reviews
130

The honest read

SoNa Apartment Homes holds a 4.1 rating across 130 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

How it stacks up

  • Rated 4.1 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
94
4
7
3
4
2
0
1
25

Contact

Address
7900 San Felipe Blvd, Austin, TX 78729

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartmentsTownhomesPet-friendly rentalsDog parkSwimming poolOutdoor fitness centerOutdoor movie lounge
Published prices
Lease move-in special
4 Weeks Free + Waived App & Admin Fees

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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The Flats on San Felipe
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Long-term residents praise the location, amenities, and friendly staff-particularly Gloria-but newer tenants report a sharp divide. Management treats the same community very differently depending on lease status and payment history. Several reviewers faced unreturned emails, rude office behavior, mounting maintenance problems (clogged toilets returning within days, broken doorknobs, laundry machines perpetually out of service), and vehicle theft. The biggest recurring pain point: staff ignore noise complaints and lease violations from other units, while billing and contract disputes escalate into eviction threats rather than solutions.

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Urban North Apartments
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Long-term residents praise responsive maintenance, dedicated staff (particularly Jane and Danielle), and secure facilities that feel like home. However, newer or shorter-stay residents report serious recurring issues: cockroach and gnat infestations, aggressive deposit deductions, hidden service fees, thin walls, and management coldness during the leasing process or when handling complaints. The split suggests two markedly different experiences. Pet owners and those near dumpsters face particular struggles. Several reviewers noted management became unfriendly after move-in, especially regarding pest reimbursement and service requests. Five five-star loyalty from long stayers contrasts sharply with one-star warnings about pest control neglect and deposit practices.

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Last updated 2026-07-17