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The Lakes at Renaissance Park

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 204 Google reviews · How we rank ›

3.6(204) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly CommunitiesFurnished & Corporate HousingApartment ComplexApartment BuildingApartment Rental Agency
The Lakes at Renaissance Park
Services
Pet-Friendly Communities, Furnished & Corporate Housing, Apartment Complex
Reviews
204

The honest read

Half the reviews praise current staff, especially property manager Jeannette, and note ongoing property upgrades; the other half describe roach infestations, broken air conditioners, and management turnover spanning years. Location near Wells Branch and MetroRail appeal to renters, but repeated reports of failed appliance repairs, unreliable valet trash service, dark unsafe parking, and security gaps suggest persistent operational gaps beneath friendly frontline staff.

Pet rent is competitive at $20/month per pet plus $400 one-time fee. Reviewers note lease renewal increases as steep as 30% and highlight the mandatory valet trash charge. Maintenance is inconsistent: some call it prompt; others describe needing multiple requests for basic fixes. The complex is undergoing cosmetic upgrades, but units remain dated without granite or premium finishes.

Praised for
  • friendly, attentive staff (especially Maria/Jeannette)
  • recent management improvements and property upgrades
  • good value for location near Wells Branch
  • prompt maintenance responses
  • pet-friendly with competitive fees
Watch-outs
  • persistent roach and pest problems
  • broken appliances, sluggish repairs despite requests
  • poor security and dark parking lots
  • management instability over years
  • hidden fees (valet trash not optional), rent increases
  • outdated units with cosmetic issues
friendly-staffresponsive-managementpest-problemsunresponsive-maintenancenoise-issuesparking-issuesgood-valueoutdated-unitshidden-fees
Best for: Pet owners near Wells Branch seeking value over premium finishes and willing to navigate occasional service delays.
Think twice if: Roach infestations, slow appliance repairs, and years of management turnover are documented concerns; poor nighttime visibility raises safety questions.

What this place gets right

  • Convenient location near Wells Branch, shopping, and MetroRail
  • Competitive pet fees ($20/month rent, $400 one-time)
  • Staff attentiveness (property manager Jeannette praised repeatedly)
  • Recent property upgrades underway

Worth knowing

  • Property manager Jeannette Rodriguez and leasing staff member Maria named as consistently helpful
  • Valet trash service is mandatory ($25/month reported) and unreliable; recycling pick-ups delayed
  • Multiple lease renewal increases documented, including one at 30% above prior rent
  • Mailbox repairs took over a month; carports have collapsed
  • A/C units frequently malfunction and require multiple service requests
  • Some units lack washer/dryer connections

Reviews by category

Pet-Friendly Communities
Pet fees are reasonable; staff accommodating but pest problems raise hygiene concerns.
Apartment Complex
Friendly leasing staff offset by chronic maintenance issues, poor security lighting, and roach reports.
Furnished & Corporate Housing
Units are basic and outdated; some lack washer/dryer connections unsuitable for corporate temporary stays.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
101
4
25
3
17
2
9
1
52

Contact

Address
14000 Renaissance Ct, Austin, TX 78728
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:30-18:00
Tuesday
09:30-18:00
Wednesday
09:30-18:00
Thursday
09:30-18:00
Friday
09:30-18:00
Saturday
10:15-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsswimming poolfitness centertennis courtpet-friendly rentals
Published prices
pet rent
$20 per pet per month
one-time pet fee
$400 per pet

As published by the business on its own website; not independently verified.

Enquire about The Lakes at Renaissance Park

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Quick answers

What are the pet fees?
Pet rent is $20 per pet per month with a one-time fee of $400 per pet.
Is there valet trash service?
Yes, but it is mandatory and costs approximately $25 per month; reviewers report it is unreliable and has attracted roaches.
What amenities are included?
Swimming pool, fitness center, tennis court, and leasing office package acceptance.

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Last updated 2026-07-17