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The Bridge at Harris Ridge

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 171 Google reviews · How we rank ›

3.5(171) 59 composite score See reviews on Google ✓ Google-verified
Apartment Rental AgencyApartment BuildingApartment Complex
The Bridge at Harris Ridge
Services
Apartment Rental Agency, Apartment Building, Apartment Complex
Reviews
171

The honest read

Office staff, especially Carolina and Taeya, earn consistent five-star praise for guiding tenants through the application and move-in process with patience and flexibility. The building itself and its surroundings present serious safety concerns: one reviewer documented repeated gunshots, police activity, personal vehicle damage, flooding, maintenance negligence with unrepaired appliances, and pest problems. The stark divide between friendly leasing staff and severe living conditions suggests management is present only at the sales stage.

Praised for
  • responsive leasing staff (Carolina, Taeya)
  • efficient application process
  • maintenance responsiveness (Jose)
Watch-outs
  • unsafe neighborhood, gunshots and violence
  • maintenance-caused property damage
  • poor maintenance response times
  • pest infestation issues
responsive-managementunresponsive-maintenancepest-problems
Best for: Applicants seeking a smooth leasing experience from friendly, attentive staff.
Think twice if: Do not move here if safety, maintenance reliability, and pest control matter to your family.

What this place gets right

  • Responsive, patient leasing staff willing to work after hours
  • Efficient, stress-free application and move-in process

Worth knowing

  • Leasing staff Carolina Mondragón and Taeya known for going above and beyond, including waiting past office hours for applicants
  • Maintenance technician Jose noted for completing work orders reliably
  • Reviewers report gunshots and police activity almost nightly despite onsite Ranger service
  • Maintenance caused appliance damage without replacement
  • Roach infestation described as visible in grass and outside units
  • Recurring flooding in units with slow or inconsistent response

Reviews by category

Apartment Rental Agency
Leasing staff praised for patience and flexibility; application process described as smooth and stress-free.
Apartment Complex
Safety concerns (violence, gunshots nightly), pest infestation, flooding, and delayed or negligent maintenance outweigh friendly staff.

How it stacks up

  • Rated 3.5 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 4
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
92
4
9
3
11
2
8
1
51

Contact

Address
1501 E Howard Ln, Austin, TX 78753
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
Closed
Wednesday
10:00-19:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments4 bedroom apartmentsfully-equipped kitchensgranite countertopswasher and dryer connectionsswimming pool

As published by the business on its own website; not independently verified.

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Quick answers

Will the leasing office work with me if I cannot visit during normal hours?
Yes. Taeya and other staff have waited past office hours to complete applications and move-in paperwork for tenants with scheduling conflicts.
What amenities are included?
Their website lists swimming pool, 24-hour fitness center, fully-equipped kitchens, granite countertops, and washer and dryer connections.
Are maintenance requests addressed quickly?
No. Multiple reviewers report slow or inconsistent response, including emergencies. One technician, Jose, is cited for completing work orders reliably.

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Last updated 2026-07-17