Austin Apartment Reviews Guide
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Parmer Place Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 296 Google reviews · How we rank ›

4.2(296) 71 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Parmer Place Apartments
Services
Student Housing, Pet-Friendly Communities, Apartment Building
Reviews
296

The honest read

Most residents praise staff professionalism and maintenance speed, with same-day repairs and named technicians like Geovonni and Johnny earning consistent recognition. However, significant frustration emerges over security gate failures, frequent pool closures, substantial hidden fees that push total rent over $2,200 monthly, and noise enforcement that lacks follow-through despite repeated tenant complaints.

Praised for
  • fast and attentive maintenance
  • friendly and welcoming staff
  • same-day repairs
  • well-maintained grounds
Watch-outs
  • security gates frequently broken or left open
  • pool closed repeatedly for repairs
  • high fees on top of base rent
  • noise issues and parties not enforced
  • dismissive management when tenants raise concerns
friendly-stafffast-maintenanceresponsive-managementnoise-issuesunresponsive-maintenancehidden-feesoverpriced
Best for: Pet owners seeking maintenance responsiveness; families valuing staff recognition and community events.
Think twice if: Gate and pool reliability concerns; noise issues unresolved; fees add substantially to advertised rent.

What this place gets right

  • Fast, same-day maintenance response
  • Named staff known by residents
  • Pet park and multiple amenities

Worth knowing

  • Maintenance staff named Geovonni, Johnny praised for expertise and speed
  • A/C and same-day repairs documented
  • Office staff remembers residents' and children's names
  • Hidden fees add ~$200/month to base rent
  • Pet park on-site

Reviews by category

Student Housing
Young residents cite party noise and weak enforcement; staff praise suggests good leasing process.
Pet-Friendly Communities
Pet park available; no complaints about pet policies mentioned.

How it stacks up

  • Rated 4.2 against a 3.96 average across the 217 student housing businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
22
3
5
2
9
1
44

Contact

Address
12101 Dessau Rd, Austin, TX 78754

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
1 bed apartments2 bed apartments3 bed apartmentsapartments with private yardsapartments with garagespoolsand volleyball courtpet park

Credentials claimed:2024 Austin Apartment Association Property of the Year

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond to problems?
Same-day repairs documented in reviews; staff described as fast and attentive.
What's the actual monthly cost beyond base rent?
Reviewers report ~$200 in additional fees on top of advertised rent, pushing total well over $2,000 for larger units.
Are there pet amenities?
Yes, a pet park is available on-site.

Similar apartment complex nearby

Bristol Heights
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Long-term residents praise the front desk, maintenance techs Gabriel and Justin, and recent management changes that brought community activities and a more welcoming atmosphere. But newer arrivals report serious problems: move-in apartments that aren't cleaned or ready, AC and washing machines that don't work, rodent noises inside walls with no follow-up, and an office that won't return calls or fix things. The gap between promised delivery and actual service is stark. Property maintenance itself swings wildly between reviews. Some tenants say it's spotless and peaceful; others describe trash, open gates, package theft, and bugs within weeks of moving in. The disparity suggests either inconsistent upkeep or genuine decline, and it often correlates with how new someone is to the complex.

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Davies Ranch
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Davies Ranch

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Leasing and maintenance staff earn strong praise. Angelica, Franklin, Amber, and Estella handle tours, repairs, and questions with speed and empathy. One resident's AC was fixed within hours. But long-term residents report serious cracks: a four-year tenant documented uncontrolled roaches, then faced thousands in disputed charges for damage they say was routine wear or pest-related. Several families describe a tenant culture hostile to children, with upstairs neighbors banging ceilings over laughter. A few mention office staff dismissing Spanish speakers. Clean facilities and gated security are consistent strengths, but move-out billing and resident conflicts need attention. Service varies by role. Leasing excels. Maintenance responds fast for mechanical issues. Management's handling of pest control and lease-end disputes leaves residents feeling nickeled-and-dimed.

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Ascent North
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Ascent North

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Ascent North offers competitive floor plans and lower rents than many North Austin properties, but the experience is deeply divided. Tenants who encounter maintenance staff like Dave and Gregorio report fast, professional service. However, the majority of recent reviews chronicle systemic failures: AC units that leak or stay broken for months despite repeated service calls, roach infestations that management does not fully treat, a leasing office that rarely answers phones or returns communications, and parking chaos. Management has cycled through staff multiple times, and while some newer personnel (Patricia, Amanda) have been praised for improvement efforts, long-term residents report that fixes remain slow and accountability is absent. Pet owners should note the dog park exists but is listed alongside other broken amenities. Tenants considering a lease here should verify the specific building and unit condition, as outcomes vary widely. The company's website lists a $99 move-in special, but the value diminishes quickly if your unit has pre-existing maintenance issues or is in a building prone to pests.

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Last updated 2026-07-17