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Marquis at Caprock Canyon

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 133 Google reviews · How we rank ›

4.2(133) 75 composite score See reviews on Google ✓ Google-verified
Student HousingGated & Secure CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Marquis at Caprock Canyon
Services
Student Housing, Gated & Secure Communities, Apartment Building
Reviews
133

The honest read

Residents consistently report a calm, nature-immersed community where maintenance problems get fixed within a day and staff actually listen. The location in a nature preserve with roaming deer and walking trails feels almost rural despite being Austin, with quick access to shops and downtown via nearby roads.

What sets it apart: leasing teams remember your name, hardwood floors in ground units, two gym areas, and a renovated gate app. Some units need kitchen and appliance updates, and a few worry about rent spikes when leases renew, but the peace and pace keep people signing again.

Praised for
  • fast, responsive maintenance
  • peaceful, nature-focused setting
  • friendly, communicative staff
  • quality amenities and pool
  • good value for location and quiet
Watch-outs
  • outdated appliances and cabinets
  • small kitchen and limited storage
  • potential rent increases at lease renewal
responsive-managementfast-maintenanceclean-facilitiesquiet-communitygreat-amenitiesgood-valuefriendly-staff
Best for: Professionals and families wanting quiet, nature-adjacent living with fast maintenance and a safe neighborhood.
Think twice if: Units are older with small kitchens, outdated cabinetry, and limited storage; confirm renovation status before signing.

What this place gets right

  • nature preserve setting with walking trails and wildlife
  • maintenance resolves requests within 24 hours
  • peaceful, well-maintained grounds
  • reasonable pricing for location and amenities

Worth knowing

  • Jade, community director, praised for genuine, authentic tours
  • maintenance team resolves requests next day or within 24 hours
  • pool closed Mondays for cleaning
  • two gym areas, recently renovated with new gate entry app
  • hardwood floors in ground-level units with carpeted bedrooms
  • washer and dryer connections available
  • nearby walkable to Randalls, Walgreens, restaurants, coffee shops

Reviews by category

Pet-Friendly Communities
nature preserve setting with outdoor space, deer sightings; no specific complaints about pet policies mentioned.
Student Housing
quiet community and short commute to downtown appeal; no student-specific feedback in reviews.
Gated & Secure Communities
gate entry app recently added; reviewed positively as security upgrade.
Apartment Complex
spacious patios, two pools, two gym areas, and walking trails praised; outdated interiors noted as drawback.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

How We Score
Star rating 44
Review volume 92
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
95
4
11
3
2
2
9
1
16

Contact

Address
4411 Spicewood Springs Rd, Austin, TX 78759

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsPet-friendly apartmentsRenovated apartmentsVirtual toursWasher and dryer connectionsSoaking tubs

Credentials claimed:Equal Housing Opportunity

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond?
Within 24 hours or next day, typically. Multiple residents report requests resolved within one to two days.
What's the nature preserve really like?
The complex sits on a preserve with a walking trail behind it, frequent deer sightings, and woods visible from many units. Residents describe it as calming but warn that wildlife enthusiasts will want to confirm comfort with regular deer encounters.
What amenities are included?
Their website lists two pools, two gym areas, walking trails, washer/dryer connections, and recently renovated gym. The main pool has set cleaning hours (closed Mondays).

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A five-year tenure here is as likely to yield praise for quick maintenance and staff warmth as it is frustration with aging infrastructure and billing conflicts. Maintenance workers (Jose, Juan Blanco, and others named) consistently fix problems fast, and the location near shopping and hospitals counts as a genuine draw. But common areas fall behind, trash overflows, and the lease-end experience turns hostile for some: deposit refunds drag for months, move-out charges confuse or anger residents, and office staff can become dismissive when questioned. Water leaks, AC failures, and mold surface in multiple accounts. The property is refurbishing, which matters to how long these problems persist.\n\nA renovation-in-progress complex where front-line maintenance earns genuine gratitude, yet the office struggles with follow-up, billing clarity, and enforcement consistency. Long-term residents renew; others flee after one year. The value proposition erodes once you factor in hidden charges and the time cost of chasing deposits.

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Last updated 2026-07-17