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Lone Oak

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 179 Google reviews · How we rank ›

4.1(179) 73 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Lone Oak
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
179

The honest read

Most residents praise the apartments, amenities, and maintenance team's speed. Staff members Charlize, Lene, and Cornelius get named repeatedly for care and professionalism. The core frustration is office management's avoidance of resident problems, especially noise from neighbors and student tenants, paired with non-functioning gates and sparse visitor parking.

Praised for
  • fast and responsive maintenance
  • friendly, helpful staff
  • clean, well-maintained grounds
  • quality amenities (pool, gym, dog park)
Watch-outs
  • unresponsive office management
  • noise issues and noise enforcement
  • poor parking
  • gates frequently broken
responsive-managementwell-maintained-groundsnoise-issuesfriendly-stafffast-maintenanceclean-facilitiesgreat-amenitiesparking-issues
Best for: Residents who prioritize maintenance speed and amenities over strict noise control and security gates.
Think twice if: Noise-sensitive tenants; those who need reliable gated security or convenient visitor parking.

What this place gets right

  • Maintenance responds quickly and solves issues well
  • Named staff members (Charlize, Lene, Cornelius) deliver personal care
  • Extensive amenities: Olympic pool, fitness club, enclosed dog park
  • Apartments have modern finishes and good air conditioning

Worth knowing

  • Maintenance team is consistently fast to respond and complete repairs
  • Named staff: Charlize (leasing/move-in), Cornelius Graham and Lene (management)
  • Gates malfunction roughly half the time
  • Visitor parking only 4 spaces complex-wide
  • Enforces quiet hours but does not restrict dog park hours past quiet time
  • Sound insulation poor; walls thin enough to hear conversations and footsteps from adjacent units
  • Student tenant population creates noise issues management does not effectively address

How it stacks up

  • Rated 4.1 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 98
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
123
4
11
3
11
2
4
1
30

Contact

Address
1201 Hidden Valley Dr, Round Rock, TX 78665
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1, 2, and 3 bedroom apartmentsgourmet kitchen with granite countertopswasher and dryer in unitOlympic-sized swimming pool with tanning ledgesoutdoor seating area with firepitenclosed pet park with washing station24-hour health and fitness clubbusiness center

As published by the business on its own website; not independently verified.

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Quick answers

How fast does maintenance respond to repair requests?
Reviewers report maintenance typically completes work the same day or next business day. One resident noted issues are 'taken care expeditiously.'
Are there designated visitor parking spaces?
The complex has only 4 visitor parking spaces total, which are near the front office; a significant walk from most units.
Does the community enforce quiet hours?
Yes, Lone Oak enforces quiet hours, but the enclosed dog park has no posted hours of use, leading to dog noise late into the night past quiet hours.

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Two years in and residents either love it or find management policies needlessly rigid. The leasing team, particularly Taylor and Claire, earns consistent praise for patience and responsiveness, and maintenance typically fixes issues same-day. But the gated security is more concept than reality: gates frequently malfunction, residents report car break-ins, and management enforces strict balcony and trash-bin rules with steep fines while being slow to address neighbor complaints or security lapses. Water damage from uneven foundations and thin walls are common quiet complaints.

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Last updated 2026-07-17