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Lantower Ambrosio Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 396 Google reviews · How we rank ›

3.6(396) 61 composite score See reviews on Google ✓ Google-verified
Gated & Secure CommunitiesLuxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesFurnished & Corporate HousingApartment Rental AgencyApartment BuildingApartment Complex
Lantower Ambrosio Apartments
Services
Gated & Secure Communities, Luxury & High-Rise Living, Affordable & Income-Restricted Housing
Reviews
396

The honest read

Jonathan Nieto, the maintenance technician, earns repeated five-star praise for fast repairs and a professional manner. However, serious security lapses undermine the community: residents report car thefts, vandalism, gates left open, and non-functional cameras, coupled with cockroach infestations and poor unit cleanliness at turnover. Front-desk staff receive warmth, yet leasing management shows little responsiveness to move-out disputes over damage charges and cleaning fees.

The split reflects a property split between competent maintenance and systemic problems in security, pest control, and lease-end handling. A maintenance technician cannot fix a gated community that fails to gate, nor address a building-wide infestation. Reviewers who praise the place often focus narrowly on their own service interactions; those filing complaints raise concerns about resident safety and fair deposit return.

Praised for
  • responsive maintenance staff (Jonathan Nieto named repeatedly)
  • quick repairs and problem-solving
  • friendly front-desk service
  • good location and easy access
Watch-outs
  • pest problems (cockroaches) not resolved
  • security failures (car theft, vandalism, gates left open)
  • high move-out charges and damage claims
  • poor cleaning at move-in and move-out
  • unresponsive leasing management to complaints
pest-problemsfast-maintenancefriendly-staffunresponsive-maintenancepackage-theftsafe-neighborhood
Best for: Pet owners seeking quick maintenance response, if security concerns are resolved.
Think twice if: Serious car theft, vandalism, and security-gate failures reported; cockroach infestation unresolved; move-out charges disputed and high.

What this place gets right

  • maintenance technician Jonathan Nieto known for speed and efficiency
  • pet-friendly community with pet park and spa
  • 24-hour fitness studio and pool on-site

Worth knowing

  • Jonathan Nieto (maintenance technician) repeatedly named for speed and professionalism in repairs
  • Rosemary (front desk) mentioned for friendly service
  • Pet park and spa available
  • 24-hour fitness studio
  • Smart home technology claimed on website
  • Move-out charges include $165 cleaning fee and contested damage charges ($40-$90 per item)
  • Cockroach problem reported multiple times without resolution
  • Security cameras present but reported non-functional during incidents

Reviews by category

Pet-Friendly Communities
Pet park and spa appreciated; no complaints about pet policies in reviews.
Gated & Secure Communities
Gates left open overnight; cars stolen and vandalized; security cameras non-functional during incidents.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
232
4
20
3
9
2
15
1
120

Office hours

Monday
12:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1-bedroom apartments2-bedroom apartmentsstudio apartmentspet-friendly apartments24-hour fitness studiopool with tanning ledgepet park and spain-home concierge services

As published by the business on its own website; not independently verified.

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Quick answers

How fast does maintenance respond?
Maintenance technician Jonathan Nieto is repeatedly praised for quick response and same-day or next-day repairs, including HVAC, disposal, and plumbing fixes.
What happens when I move out?
Residents report a $165 cleaning fee charged at move-out, plus deductions for claimed damages (ranging $10–$90 per item). One resident received $92 from a $500 deposit.
Is the pet park really there?
Their website lists a pet park and spa, but reviews do not discuss it in detail; no complaints about it appear in recent reviews.

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Last updated 2026-07-17