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Langdon on Parmer

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 249 Google reviews · How we rank ›

4.1(249) 69 composite score See reviews on Google ✓ Google-verified
Gated & Secure CommunitiesPet-Friendly CommunitiesApartment Rental AgencyApartment BuildingApartment Complex
Langdon on Parmer
Services
Gated & Secure Communities, Pet-Friendly Communities, Apartment Rental Agency
Reviews
249

The honest read

Most residents praise responsive staff, quick maintenance, and clean grounds, with Charla and Izzy repeatedly named for attentive service. However, serious complaints emerge around move-out billing transparency, security failures despite gated parking, persistent pests, noise issues, and difficulty reaching management when problems occur.

Praised for
  • responsive staff and management
  • fast maintenance response
  • clean, well-maintained grounds
  • friendly team (Charla and Izzy named)
  • safe, gated community
Watch-outs
  • opaque move-out charges and poor documentation
  • inadequate security in gated parking
  • persistent pest problems (cockroaches, mice)
  • poor soundproofing
  • package theft
  • management difficult to reach
responsive-managementfast-maintenancewell-maintained-groundsclean-facilitiesfriendly-staffsafe-neighborhoodnoise-issuespest-problemspackage-theftpoor-communication
Best for: Residents valuing attentive staff and fast maintenance who can navigate move-out processes carefully.
Think twice if: Those prioritizing security, quiet, pest control, and transparent billing should ask detailed questions about gated parking oversight, soundproofing, pest management, and move-out inspection procedures.

What this place gets right

  • named staff praised for responsiveness (Charla, Izzy)
  • same-day or next-day maintenance response
  • well-kept grounds and facilities
  • dog park and private yard options

Worth knowing

  • Charla (Property Manager) and Izzy (management) specifically praised for leasing and customer service
  • Maintenance typically responds same-day for repairs
  • Gated parking has experienced car break-ins on at least two occasions per one resident
  • Move-out billing disputes include charges for painting and cleaning not justified by documented photos
  • No itemized inspection reports provided in contested move-out cases
  • AI chatbot now screens management messages

Reviews by category

Gated & Secure Communities
Gated parking exists but residents report two car break-ins without meaningful security response.
Pet-Friendly Communities
Dog park available; appreciated by residents with pets.
Apartment Building
Praised for cleanliness and maintenance speed, but soundproofing between units is poor.

How it stacks up

  • Rated 4.1 against a 4.05 average across the 243 gated & secure communities businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
180
4
13
3
4
2
9
1
43

Contact

Address
12430 Metric Blvd, Austin, TX 78758
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One, two, and three-bedroom apartmentsFitness centerExecutive business loungeClubhousePool with water featuresDog parkPrivate garagesPrivate yards and balconies

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Langdon on Parmer

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Quick answers

How fast does maintenance respond to repair requests?
According to residents, the maintenance crew typically shows up same-day for repairs.
Is the gated parking actually secure?
While the property has gated parking, one resident reported her car was broken into twice with no meaningful security improvements after the first incident.
What amenities does Langdon on Parmer include?
Their website lists a fitness center, executive business lounge, clubhouse, pool with water features, dog park, private garages, and private yards or balconies.

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Last updated 2026-07-17