Austin Apartment Reviews Guide
Menu

Bridge at Waters Park Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 270 Google reviews · How we rank ›

4.3(270) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Bridge at Waters Park Apartments
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
270

The honest read

Maintenance crew earns consistent praise for speed and responsiveness, particularly team members like Tyrone, Judson, and Steve. Amenities (dog park, playground, pool) appeal to families. However, management changes under new ownership have soured long-term residents: rising rent, mandatory fees for unwanted services (valet trash, internet package), poor office communication, pest issues, thin walls causing noise complaints, and slow repairs to serious damage like water leaks and mold. Location remains a draw, but affordability has eroded.

Recent shift: Decline in sentiment and service since management change under new ownership. Long-term residents note deterioration: mandatory fees, rising rent without improvements, increased pest and noise issues, and reduced communication. New manager Amanda and frequent turnover cited as contributing to problems. Maintenance team remains consistent positive across all periods.

Praised for
  • responsive maintenance team
  • friendly, attentive staff
  • pet-friendly amenities (dog park, pool, playground)
  • good location and value historically
Watch-outs
  • rising rent and mandatory added fees
  • noise and thin walls
  • pest and mold issues
  • unresponsive management communication
  • mandatory services (valet trash, internet package) cannot be opted out of
pest-problemsnoise-issuesoverpricedhidden-feesfriendly-staffgreat-amenitiespoor-communication
Best for: Families with pets seeking established, friendly community despite aging infrastructure and rising costs.
Think twice if: Management communication and maintenance responsiveness have declined; mandatory bundled fees (valet trash, internet package) add $50-100+ monthly; pest and noise complaints common in older units.

What this place gets right

  • maintenance team known for quick response
  • dog park and family-friendly amenities
  • established North Austin location near schools

Worth knowing

  • Maintenance staff Tyrone, Judson, and Steve widely praised for availability and work quality
  • Under new ownership and management (multiple managers in one year), added mandatory valet trash, internet/cable package, and mail kiosk charges
  • Water damage incidents took 8 months to resolve in some cases; mold reported
  • Dog park, playground, and pool located near each other
  • Carport parking available at extra monthly fee ($50 mentioned)
  • Open gate allows homeless encampments in woods and parking lot security concerns noted
  • Onsite laundromat closed under new management

Reviews by category

Pet-Friendly Communities
Dog park highly valued by families; one reviewer threatened maintenance staff member over small pet incident.
Apartment Complex
Maintenance responsive and dedicated; management unresponsive and added unwanted mandatory fees.
Apartment Rental Agency
Leasing process praised in some reviews (Gabriela, Haley); other agents (mentioned as 'haley') reported as rude; inconsistent experience.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
201
4
21
3
7
2
9
1
32

Contact

Address
3401 W Parmer Ln, Austin, TX 78727

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartments

Credentials claimed:Equal Housing Opportunity, ADA compliant

As published by the business on its own website; not independently verified.

Enquire about Bridge at Waters Park Apartments

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Bridge at Waters Park Apartments. We only share your details with providers relevant to your request.

Quick answers

Can I opt out of extra charges like valet trash or internet?
No. Reviewers report mandatory charges added under new management (valet trash, tech package, mail kiosk fees) cannot be opted out of, even if you don't use them.
Is parking included?
Standard resident parking is included. Carport parking available for $50/month extra; reviewers report long-term residents lost assigned spots under new policy.
Does the dog park cost extra?
Reviewers do not mention a separate fee for dog park use; one reviewer called it a 'god send' amenity included with tenancy.

Similar apartment complex nearby

Windsor Ridge Apartments
71

Windsor Ridge Apartments

4.0(196)✓ Google-verifiedPublishes prices

Most residents praise responsive staff and quick maintenance across the complex, with named standouts like Hannah and Carlos earning repeat mention for reliability. Concerns surface around building security, office responsiveness to lease-period issues, and billing disputes, though many appreciate the location and amenities.

Luxury & High-Rise LivingStudent HousingGated & Secure Communities
Landing Furnished Apartments at Magnolia Scofield Ridge
28 low data

Landing Furnished Apartments at Magnolia Scofield Ridge

No rating yet✓ Google-verified

Review evidence for this location is limited. Their website lists fully-furnished apartments with in-unit laundry, kitchens, WiFi, and workspace. Amenities include a pool, fitness center, EV charging, and grilling stations. Monthly, extended, and short-term stays available.

Furnished & Corporate HousingApartment BuildingApartment Complex
Milo Apartments
61

Milo Apartments

3.6(589)✓ Google-verified

Staff members Sonja and Mel earn repeated praise for going above and beyond to help residents, and many appreciate the spacious units and quiet community. However, a substantial minority report serious problems: roach infestations despite pest control payments, unresponsive maintenance, a roof leak that worsened over months, unclear parking policies leading to car towing, and frustration with front office behavior during disputes.

Pet-Friendly CommunitiesApartment BuildingApartment Complex

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17