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Milo Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 589 Google reviews · How we rank ›

3.6(589) 61 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
Milo Apartments
Services
Pet-Friendly Communities, Apartment Building, Apartment Complex
Reviews
589

The honest read

Staff members Sonja and Mel earn repeated praise for going above and beyond to help residents, and many appreciate the spacious units and quiet community. However, a substantial minority report serious problems: roach infestations despite pest control payments, unresponsive maintenance, a roof leak that worsened over months, unclear parking policies leading to car towing, and frustration with front office behavior during disputes.

Praised for
  • friendly and helpful staff
  • responsive management
  • spacious units with modern amenities
  • responsive to resident needs
Watch-outs
  • pest control failures and roach infestation
  • maintenance issues and poor repairs
  • parking confusion and towing
  • excessive fees
  • unprofessional front office conduct
friendly-staffresponsive-managementpest-problemsunresponsive-maintenancepoor-communicationoverpriced
Best for: Renters seeking a pet-friendly community with attentive leasing staff and modern unit features.
Think twice if: Tenants concerned about pest control, maintenance responsiveness, or unclear policies; the reviews document roach problems and repair delays.

What this place gets right

  • Staff go above and beyond (especially Sonja and Mel)
  • In-unit washers and dryers
  • Pet-friendly with bark park and amenities
  • Spacious floor plans

Worth knowing

  • Sonja (manager) named repeatedly for responsiveness and care
  • Mel (leasing staff) praised for fast approvals and helpfulness
  • In-unit washer and dryer
  • Bark park for pets
  • Roof leak reported in one unit, patched but not permanently fixed
  • Roach infestation despite pest control payments
  • Car towing due to parking policy miscommunication

Reviews by category

Pet-Friendly Communities
Bark park and pet amenities praised, but off-leash dogs and dog waste on grounds complained about
Apartment Building
Spacious units with modern appliances and in-unit washers liked; pest control and maintenance failures reported
Apartment Complex
Resort amenities and quiet community appreciated; pest problems and water shutoffs frustrating
Apartment Rental Agency
Leasing staff (Mel, Sonja) very responsive and helpful; office staff unprofessional when handling disputes

How it stacks up

  • Rated 3.6 against a 3.99 average across the 325 pet-friendly communities businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
340
4
41
3
25
2
26
1
157

Contact

Address
3220 Duval Rd, Austin, TX 78759
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
08:30-05:30
Tuesday
09:30-17:30
Wednesday
08:30-05:30
Thursday
09:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Resort-style poolFitness centerPet-friendly communityIn-unit washers and dryersUpgraded appliancesFireplacesGranite countertopsStainless steel appliances

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

Do units have washers and dryers?
Yes, in-unit washers and dryers are included.
What pet amenities are available?
The complex features a bark park and is pet-friendly; reviews mention dog feces on grounds and off-leash dogs, so pet management varies.
What is the monthly rent?
One reviewer stated $1,400 per month; fees of nearly $200 per month are charged on top of rent.

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Last updated 2026-07-17