
700 River
Staff excellence-especially leasing agents Paul and Maleek-makes tours and move-ins memorable; residents consistently praise the building's design, cleanliness, and amenities like the pool and wellness spaces. However, one long-term penthouse resident reported severe defects (flooring gaps, faulty AC, delayed blinds) that went unrepaired for months despite complaints, forced lease extensions, temporary hotel stays at personal expense, and a $100,000 early termination fee when leaving. Another visitor described hostile concierge behavior toward delivery personnel. The 84% five-star rating masks a sharp divide between those who experience excellent service and those who encounter operational and quality failures.

