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5th Street Commons Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 57 Google reviews · How we rank ›

3.6(57) 59 composite score See reviews on Google ✓ Google-verified
Apartment Rental AgencyApartment BuildingApartment Complex
5th Street Commons Apartments
Services
Apartment Rental Agency, Apartment Building, Apartment Complex
Reviews
57

The honest read

Half the reviews celebrate location, clean units, and maintenance that responds quickly; the community manager Andrew earns specific praise for his responsiveness. The other half report aggressive rent hikes, months-long delays returning security deposits, rude front-office staff during tours, and failures to investigate legitimate tenant complaints before threatening collections.

Praised for
  • responsive maintenance team
  • bright, spacious units
  • convenient location near MoPac
  • friendly community manager (Andrew)
  • quiet, peaceful building
  • well-maintained common areas
Watch-outs
  • rent increases of $1,000-$2,000
  • security deposit disputes and delayed refunds
  • rude leasing and management staff
  • unprofessional accounts receivable department
  • trash overflow and poor upkeep
  • unresponsive to calls and messages
responsive-managementpoor-communicationclean-facilitiesfriendly-staffrude-staffunresponsive-maintenancefast-maintenanceoverpriced
Best for: Tenants prioritizing location and unit quality who can tolerate variable management responsiveness and rent volatility.
Think twice if: Avoid if you cannot stomach sharp rent increases, value prompt security deposit returns, or need reliable leasing office communication.

What this place gets right

  • Convenient Old West Austin location near downtown and MoPac
  • Maintenance team responds quickly to requests
  • Bright, modern units with good amenities

Worth knowing

  • Andrew (community manager) praised for responsiveness and engaging personality
  • Brandon (maintenance) noted for friendly, quick responses
  • Maintenance team consistently described as attentive across multiple reviews
  • Recent hallway repainting and signage replacement mentioned
  • Greystar professional management
  • Trash overflow recurring issue
  • Security deposit non-return persisted for 5+ months in at least one case

Reviews by category

Apartment Complex
Spacious, bright units with quiet atmosphere praised; trash management and parking security mentioned as problems.
Apartment Rental Agency
Leasing office staff reported as rude, dismissive, and unwilling to show apartments to walk-in prospects.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 436 apartment rental agency businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

What keeps coming up

quiet buildingspacious apartmentleasing processresident eventspositive vibeconvenient locationlightingfitness centermaintenance teamcleanliness

How we scored this

How We Score
Star rating 15
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
8
3
0
2
3
1
15

Contact

Address
1611 W 5th St, Austin, TX 78703
Open in Google Maps
Attributes
offers_online_appointmentshas_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_elevator

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
10:00-18:00
Wednesday
09:00-18:00
Thursday
10:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Studios for rentOne bedroom apartments for rentTwo bedroom apartments for rentFitness centerPoolInterior courtyardsTowel serviceResident events

Credentials claimed:Professionally managed by Greystar

As published by the business on its own website; not independently verified.

Enquire about 5th Street Commons Apartments

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Quick answers

Does 5th Street Commons have accessibility features?
Yes. The building has wheelchair-accessible entrance, parking, restrooms, and seating, plus an elevator and business center.
What maintenance can I expect if something breaks?
Maintenance requests are typically handled quickly; Brandon and the team are known for friendly, responsive service based on recent reviews.
Should I expect rent increases?
Recent tenants report increases of $1,000 per year on annual leases or $2,000 per month when converting to month-to-month; confirm terms before signing.

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Last updated 2026-07-17