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The Pearl Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 131 Google reviews · How we rank ›

3.4(131) 58 composite score See reviews on Google ✓ Google-verified
Student HousingApartment BuildingApartment ComplexApartment Rental Agency
The Pearl Apartments
Services
Student Housing, Apartment Building, Apartment Complex
Reviews
131

The honest read

Residents who stay praise the responsive staff, clean facilities, and fast maintenance, with several naming leasing consultant Taylar as exceptionally helpful. A vocal minority report predatory deposit retention, pest issues, noise problems, poor rule enforcement, and unhelpful management after move-in, creating stark contrasts in experience across the 3.4-star 131-review spread.

Many five-star residents describe a quiet, well-maintained community with friendly staff and good location near Downtown and The Domain. The core complaint cluster centers on move-out: charges for minor wear (counter dents, carpet deemed "worn") without clear photographic evidence, unresponsive follow-up, and water billing errors. A smaller subset flags ongoing pet noise, trash accumulation in hallways, loose parking enforcement, and a culture shift once leasing is complete.

Recent shift: Sentiment remains polarized, but deposit-retention complaints have intensified in the past 4 months (multiple detailed 1-star reviews citing specific move-out practices). Earlier reviews focus more on day-to-day living; recent ones spotlight transaction integrity and post-lease management.

Best for: Pet owners seeking responsive staff and a walkable North Austin location, who intend to stay 2+ years.
Think twice if: Plan to move within 18 months or expect deposit issues; deposit deductions are reportedly aggressive and hard to dispute.

How it stacks up

  • Rated 3.4 against a 3.96 average across the 217 student housing businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
67
4
12
3
6
2
4
1
42

Contact

Address
1301 W Koenig Ln, Austin, TX 78756

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One-bedroom apartments for leaseTwo-bedroom apartments for leaseRooftop pool and heated plunge spasHealth and fitness clubYoga studioDog parkPet grooming spaPet-friendly apartments

As published by the business on its own website; not independently verified.

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Last updated 2026-07-17