Bexley at Anderson Mill
Five-star reviews praise leasing staff by name-Brandi, Somaya, Jason, Vie-for patient, responsive help during applications and tours. Marvin from maintenance earns consistent applause for quick repairs. The gym, pool, paw wash station, and quiet grounds appeal to families and pet owners. However, major structural issues persist across multiple resident accounts: standing water and mold in yards and garages go unresolved for months despite repeated requests. Units contain outdated AC (over 15 years old), cheap materials that deteriorate quickly, thin walls, and uncontrolled pest infestations. Residents report vague "trash violation" fees, frequent gate failures, and management's tone-deaf or dismissive responses to serious problems like termite infestations and installation mistakes charged to tenants. Leasing and select maintenance staff stand out, but the business struggles with accountability. Repeated complaints about damage claims, unclear fee structures, and a perception that management avoids responsibility create friction that undercuts the appeal of new residents and amenities.
