How is parking managed and what are the rules for guests?

Each resident receives one permanent parking pass per adult. Guest vehicles require overnight registration passes (limited to approximately one per month per resident) or face towing after 7 p.m. Management has converted some spaces to paid reserved spots, further limiting availability.

What happens with fees and charges at move-out?

The complex offers a Pack and Go service for $230 based on unit size, but this does not prevent additional charges. Residents report final bills often total $500+ on top of the service fee, even after paying the service, due to charges for normal wear and tear, paint touch-ups, and cleaning.

What maintenance response time can I expect?

Multiple residents report same-day or next-day response and repair completion from the maintenance team, particularly Vincent and Alberto Lopez.

Springs at Lakeline

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 288 Google reviews · How we rank ›

3.9(288) 70 composite score See reviews on Google ✓ Google-verified

Pet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingSenior & 55+ LivingApartment BuildingApartment Rental AgencyApartment Complex

Services: Pet-Friendly Communities, Gated & Secure Communities, Furnished & Corporate Housing
Reviews: 288

The honest read

Most residents enjoy the quiet, well-maintained grounds and staff responsiveness, especially maintenance technicians Vincent and Alberto Lopez and property manager Smyrna Gonzales. However, consistent complaints emerge around parking scarcity, aggressive move-out charges that often exceed expectations, lack of fee transparency, and disputes over pet waste accountability programs that residents feel do not deliver promised cleanliness.

The complex offers furnished studios through three-bedroom units with balconies, a dog spa and pet play area, level 2 EV charging, and a car wash station. Leasing staff handle tours and move-ins professionally, but long-term residents flag valet trash inconsistency and undisclosed fee hikes that feel deliberately obscured rather than transparently communicated upfront.

Praised for

responsive maintenance staff
professional management and leasing
clean and quiet community
dog-friendly amenities and policies

Watch-outs

parking shortage and strict guest policies
high move-out charges and fee transparency
fee structure and hidden increases
electrical and fixture limitations in units

responsive-managementwell-maintained-groundsfriendly-staffquiet-communityparking-issueshidden-feesfast-maintenanceclean-facilities

Best for: Pet owners seeking quiet community and responsive maintenance; short-term furnished rentals. Avoid if concerned about parking or move-out charges.

Think twice if: Limited parking, strict guest vehicle policies, and aggressive move-out charges well above deposit; lease terms and fee structures should be carefully reviewed upfront.

What this place gets right

Fast, thorough maintenance response (Vincent, Alberto Lopez named)
Professional leasing and management (Smyrna Gonzales, Veronica, Michaela praised)
Quiet, clean community with enforced pet standards
EV charging and car wash station on-site

Worth knowing

Maintenance technicians Vincent and Alberto Lopez deliver same-day or next-day repairs
Property manager Smyrna Gonzales and leasing staff Michaela, Veronica noted for professionalism
Dog DNA registration program required in addition to pet deposit; residents report continued pet waste issues despite fee
Pack and Go move-out service ($230) does not prevent additional charges ($500+) on top of lost deposit
Guest parking pass limited to one overnight per month per adult; guest vehicles towed after 7 p.m. without registration
Valet trash service $25/month, mandatory and inconsistent; cannot be opted out
Level 2 EV charging (NEMA L6-20) and Level 1 charging available
Car wash station with power washer and vacuum

Reviews by category

Pet-Friendly Communities: Dog spa and play area praised; pet waste accountability program frustrates residents who pay DNA fee but still see waste on grounds
Furnished & Corporate Housing: Furnished units available and described as well-appointed with good storage and spacious layouts
Apartment Complex: Quiet, clean community with responsive staff; parking shortage and fee structure are major drawbacks for long-term residents

How it stacks up

Rated 3.9 against a 3.99 average across the 437 apartment building businesses listed here.
Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score

Star rating 27

Review volume 100

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Rating breakdown

196

Contact

Phone: +1512-812-9425
Website: https://www.springsapartments.com/apartments/tx/austin/springs-at-lakeline/?utm_source=google&utm_medium=gmb&utm_campaign=lakeline&utm_content=visit_website_cta
Address: 9239 Amberglen Blvd, Austin, TX 78729
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-17:00
Sunday: Closed

As listed on Google.

Straight from their site

Services listed

Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPrivate patios or balconiesSwimming pool24-hour fitness centerCommunity clubhouse

As published by the business on its own website; not independently verified.

Quick answers

How is parking managed and what are the rules for guests?: Each resident receives one permanent parking pass per adult. Guest vehicles require overnight registration passes (limited to approximately one per month per resident) or face towing after 7 p.m. Management has converted some spaces to paid reserved spots, further limiting availability.
What happens with fees and charges at move-out?: The complex offers a Pack and Go service for $230 based on unit size, but this does not prevent additional charges. Residents report final bills often total $500+ on top of the service fee, even after paying the service, due to charges for normal wear and tear, paint touch-ups, and cleaning.
What maintenance response time can I expect?: Multiple residents report same-day or next-day response and repair completion from the maintenance team, particularly Vincent and Alberto Lopez.

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Springs at Lakeline

The honest read

What this place gets right

Worth knowing

Reviews by category

How it stacks up

How we scored this

Rating breakdown

Contact

Office hours

Straight from their site

Enquire about Springs at Lakeline

Quick answers

Similar apartment complex nearby

Marquis Lakeline Station

Bexley at Anderson Mill

Rhythm

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