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The Ranch Apartments on Parmer Lane

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 167 Google reviews · How we rank ›

3.3(167) 59 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingPet-Friendly CommunitiesApartment BuildingApartment Rental AgencyApartment Complex
The Ranch Apartments on Parmer Lane
Services
Furnished & Corporate Housing, Pet-Friendly Communities, Apartment Building
Reviews
167

The honest read

Maintenance staff respond quickly to urgent repairs, and residents consistently praise named staff like Veronica and Connie for genuine care. Location near Parmer Lane, shopping, and schools appeals to families. However, leasing office communication is spotty, and several reviews flag theft, break-ins, inadequate security lighting, and pest issues as serious drawbacks that overshadow the strong maintenance team.

Praised for
  • fast maintenance response
  • friendly staff (Rebecca, Veronica, Connie)
  • good location and amenities
  • family-friendly environment
Watch-outs
  • rude or inconsistent leasing office management
  • security issues (theft, break-ins)
  • pest and mold problems
  • poor pool maintenance
responsive-managementpoor-communicationfast-maintenancepest-problemsfriendly-staffparking-issuespackage-theft
Best for: families seeking location and amenities, with strong maintenance support and nearby schools
Think twice if: security concerns (theft, break-ins), leasing office communication problems, and reported pest/mold issues warrant careful inspection before signing

What this place gets right

  • fast maintenance team
  • hands-on resident-focused staff
  • family-friendly location and amenities
  • convenient North Austin location

Worth knowing

  • Veronica (manager) praised for resident care across two years
  • Connie (leasing staff) noted for responsive move-in support
  • Rebecca also mentioned positively
  • maintenance staff arrives within hours on emergency requests
  • gym and pool amenities
  • school bus service nearby
  • A/C performance issues in one-bedroom units reported

Reviews by category

Apartment Complex
strong maintenance response but management communication gaps and security concerns
Furnished & Corporate Housing
convenient North Austin location appeals to corporate tenants, though security and office responsiveness are weak points
Pet-Friendly Communities
management reportedly hostile to cats and dogs, with allegations of staff throwing water and stones

How it stacks up

  • Rated 3.3 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
28
3
17
2
8
1
48

Contact

Address
9400 W Parmer Ln, Austin, TX 78717
Open in Google Maps

Last verified 2026-07-17

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

As published by the business on its own website; not independently verified.

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Quick answers

How quickly does maintenance respond?
Within hours for emergency repairs like plumbing issues; one reviewer noted same-day response to a bathroom faucet flood.
What amenities are available?
Gym, swimming pool, beach volleyball area, playground, and spacious floor plans with efficient layouts.
What is the parking situation?
Relatively plentiful overall, though some residents report limited spaces near specific buildings.

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Last updated 2026-07-17