Austin Apartment Reviews Guide
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Sycamore Springs Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 517 Google reviews · How we rank ›

4.4(517) 75 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise LivingPet-Friendly CommunitiesFurnished & Corporate HousingAffordable & Income-Restricted HousingApartment BuildingApartment ComplexApartment Rental Agency
Sycamore Springs Apartments
Services
Luxury & High-Rise Living, Pet-Friendly Communities, Furnished & Corporate Housing
Reviews
517

The honest read

Leasing staff earn consistent praise for move-in support and responsiveness. Maintenance handles urgent repairs quickly. However, persistent pest problems, aging infrastructure, and management's apparent reluctance to address noise and neighbor complaints undermine the experience for some residents. Long-term tenant satisfaction varies sharply.

Praised for
  • friendly and helpful leasing staff
  • quick maintenance response
  • responsive management during move-in
  • clear communication on repairs
Watch-outs
  • pest control issues (roaches)
  • aging units and poor condition
  • noise complaints from inconsiderate neighbors
  • lack of enforcement on tenant behavior
responsive-managementfast-maintenancefriendly-staffnoise-issuespest-problemsoutdated-units
Best for: Prospective tenants who prioritize leasing staff attentiveness and quick maintenance response over newly renovated spaces.
Think twice if: Pest issues and noise enforcement remain unresolved concerns; aging units and balconies may not meet expectations for newer construction.

What this place gets right

  • Bernadette and Angie praised by name for leasing support
  • Fast response to maintenance emergencies
  • Long-term residents report loyalty to the community

Worth knowing

  • Bernadette (leasing staff) named repeatedly for move-in support
  • Angie (leasing staff) mentioned for transfer processing
  • Maintenance team handled thermostat and freon recharge during 100-degree weather
  • Roach infestations reported despite repeated pest control visits
  • Balcony cleanliness and jammed mosquito screens noted as problems
  • Rent cited at $1400/month for infested units

Reviews by category

Apartment Complex
Leasing staff responsiveness praised; maintenance fast on repairs, but pest control and noise enforcement consistently cited as weak.
Apartment Building
Units aging with unresolved cleanliness and mechanical issues reported.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score
Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
405
4
41
3
12
2
15
1
44

Contact

Address
9801 W Parmer Ln, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFitness centers with cardio and free weightsTwo pools and spasPicnic areas with grillsPlaygroundBark park

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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Quick answers

How fast does maintenance respond to emergencies?
Residents report quick response to urgent issues like water leaks and HVAC problems during hot weather. After-hours calls are answered.
Do they help with move-in?
Leasing staff Bernadette and Angie handle move-in paperwork and unit transfers. Multiple reviewers praised the process as transparent and hassle-free.
What amenities are available?
Their website lists two pools and spas, fitness centers with cardio and weights, picnic areas with grills, bark park, pickleball court, and sports courts.

Similar apartment complex nearby

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Only 2 Google reviews available (split between 5-star and 1-2-star ratings). Insufficient evidence for specific praise or complaint patterns. Their website lists fully-furnished units with kitchens, in-unit laundry, fitness center, yoga studio, pool, doggie spa, and conference facilities.

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Half the residents praise 95Twenty for responsive maintenance and a calm neighborhood; the other half feel the price is unjustifiable given management's dismissiveness and neglect of common areas. Maintenance staff like Randy and Joey solve problems quickly, yet the leasing office frequently breaks commitments, ignores referral credits, and charges surprise move-out fees. The complex works well for quiet living and commuters but requires patience with management and careful lease scrutiny. Reviewers consistently name staff members (Kathy, Alyson, Ivy, Victor, Joey, Randy) who went above and beyond, contrasting sharply with complaints about gate malfunctions, dirty pools, pest complaints, and expensive covered parking. The rating split is severe: 50% five-star but 31% one-or-two-star, reflecting genuine experience gaps depending on which team members handle your needs.

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Staff members Tabitha, Abby, and Maria earn repeated praise for taking time with tenants and resolving issues promptly, backed by strong maintenance response times. Move-in costs and parking fees concern some residents, and a few cite maintenance gaps like broken gates and a filled-in hot tub rather than proper repairs.

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Last updated 2026-07-17