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The Parker Austin

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 239 Google reviews · How we rank ›

3.9(239) 66 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingLuxury & High-Rise LivingStudent HousingSenior & 55+ LivingApartment Rental AgencyApartment BuildingApartment Complex
The Parker Austin
Services
Pet-Friendly Communities, Gated & Secure Communities, Furnished & Corporate Housing
Reviews
239

The honest read

Several residents praised the office team (Carlos, Cris, Jina, Tierza) and reported a quiet, family-friendly community, with one tenant renewing their lease after years of residence. However, a much larger group cited crumbling maintenance (gym equipment broken for months, pool closed for extended periods), filthy breezeways and stairwells, uncollected dog waste, roach infestations, and an unresponsive management that ignores repair requests and noise complaints for weeks. The community's aggressive, poorly explained towing policy and language barriers between staff and residents compound the frustration.

The gap between move-in presentation and post-lease reality is sharp. Residents who found the property quiet appreciated the environment; those in noisy buildings received no meaningful intervention despite repeated reports and email escalations. Management's Spanish-only staffing also isolates English-speaking residents from solutions.

Praised for
  • friendly and attentive office staff
  • quiet community and peaceful living
  • family-friendly environment
  • lease renewal loyalty
Watch-outs
  • chronic maintenance failures and unresponsive management
  • poor pool and gym upkeep, frequent closures
  • inadequate cleaning of common areas and dog waste neglect
  • aggressive towing policies and unclear guest parking rules
  • pest infestations and communication barriers
responsive-managementunresponsive-maintenancefriendly-staffquiet-communitynoise-issuespest-problemsclean-facilitiesoverpricedparking-issues
Best for: Quiet-seeking families and long-term renters with direct office staff relationships.
Think twice if: Unresolved noise complaints, chronic broken amenities, pest issues, and unresponsive management indicate structural problems; poor communication for non-Spanish speakers complicates resolutions.

What this place gets right

  • staff members (Carlos, Cris, Jina, Tierza) praised for responsiveness and kindness
  • quiet units appeal to long-term residents
  • pet-friendly dog park amenity
  • family-oriented community culture

Worth knowing

  • Office staff members named: Carlos, Cris, Jina, Tierza
  • Gym equipment repeatedly broken for 2-3 months with no repair
  • Pool closed for extended periods during summer season
  • Roach infestations reported behind appliances
  • Four grills at pool, only one has propane; inconsistent gas supply
  • Aggressive towing of guest vehicles even in marked visitor spots; guests must register online without clear communication of rules
  • Stairwells and breezeways described as filthy and trash-filled; poor pickup schedule
  • Dog waste left uncollected on walkways

Reviews by category

Pet-Friendly Communities
Dog park offered but dog waste management on walkways is neglected
Apartment Complex
Advertised amenities (pool, gym, grills) regularly broken or closed; maintenance response is slow or absent

How it stacks up

  • Rated 3.9 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
9
3
4
2
9
1
54

Contact

Address
610 E Wells Branch Pkwy, Pflugerville, TX 78660

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolsFitness centerDog parkPet amenitiesClubhouse

As published by the business on its own website; not independently verified.

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Quick answers

Is the pool usually open?
No. Multiple residents report the pool is closed most of the time, closed at management discretion, and unavailable during summer when needed most.
How do I register a guest vehicle?
Guest vehicles must be registered online. Management does not distribute links or QR codes; many visitors are towed immediately even if parked in marked visitor spots without prior notice of registration requirement.
Do you have a dog park?
Yes, their website lists a dog park and pet amenities, but residents report dog waste is left uncollected on walkways.

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Last updated 2026-07-17