Austin Apartment Reviews Guide
Menu

Edenbrook Ridge

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 34 Google reviews · How we rank ›

4.1(34) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingStudent HousingSenior & 55+ LivingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment Rental AgencyApartment BuildingApartment Complex
Edenbrook Ridge
Services
Luxury & High-Rise Living, Student Housing, Senior & 55+ Living
Reviews
34

The honest read

Recent five-star reviews highlight a peaceful community with clean grounds, friendly staff, and quick maintenance. Management and leasing teams earn particular praise for professionalism and attentiveness during move-in.

However, a significant minority report that advertised amenities are unavailable, inaccessible, or charged separately without disclosure. Some residents describe deteriorating customer service after signing, poor communication from the office, and allegation of retaliatory fining. One applicant reported uncomfortable requests during the application photo process that raised fair housing concerns.

Praised for
  • friendly and responsive staff
  • clean and well-maintained grounds
  • convenient location near I-35 and shopping
  • quality maintenance response
  • generous move-in incentives
Watch-outs
  • amenities advertised but unavailable or restricted
  • poor management communication and responsiveness
  • discriminatory application policies
  • misleading promises during leasing
  • surprise fees and charges
responsive-managementpoor-communicationwell-maintained-groundsfriendly-staffquiet-communitygreat-amenities
Best for: Families seeking suburban convenience close to shopping and schools.
Think twice if: Verify all amenity access and hours in writing before signing; clarify what charges apply to services advertised as free.

What this place gets right

  • location near I-35, shopping, and schools
  • on-site maintenance staff
  • multiple floor plan options
  • two months free move-in promotion

Worth knowing

  • Genesis credited as transparent leasing agent
  • fitness center and pool available
  • buildings offer elevator access
  • gym and multimedia room limited to office hours according to some reviews
  • dog deposit charged ($400 mentioned) despite lack of dedicated dog facilities
  • gates reported non-functional
  • pool bathrooms reported non-functional in one review

Reviews by category

Pet-Friendly Communities
Pet-friendly marketing advertised, but one resident noted no dedicated dog area or dog wash despite $400 pet deposit.
Apartment Complex
Recent residents praise cleanliness and maintenance; older reviews describe non-functional amenities and poor office responsiveness.

How it stacks up

  • Rated 4.1 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 9% of the businesses in this directory.

How we scored this

How We Score
Star rating 37
Review volume 67
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
0
3
1
2
0
1
7

Contact

Address
301 E Wells Branch Pkwy, Pflugerville, TX 78660

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsPet-friendly apartmentsSwimming pool24-hour fitness centerMulti-media roomUpgraded kitchens
Published prices
All Apartment Homes
TWO MONTHS FREE

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Edenbrook Ridge

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Edenbrook Ridge. We only share your details with providers relevant to your request.

Quick answers

Are amenities like the gym and pool available 24/7?
Multiple reviews report the fitness center and multimedia room are available only during office hours, despite marketing claims of 24-hour access. Verify current hours directly with the leasing office before signing.
What is the current move-in offer?
The business website advertises two months free on all apartment homes.
Is there a dog area or dog wash facility?
One resident reported no dedicated dog area or dog wash facility despite paying a pet deposit, so confirm pet amenities in writing during leasing.

Similar apartment complex nearby

Oxford at Santa Clara Apartments
59

Oxford at Santa Clara Apartments

3.4(372)✓ Google-verifiedPublishes prices

Five-star residents praise the friendly staff (especially office manager Jalisha), clean grounds, and strong fitness and pool amenities. One-star reviewers cite neglected common areas, broken equipment left unfixed, and aggressive towing that charges $350 to retrieve cars, along with strict move-out requirements that threaten credit.

Furnished & Corporate HousingLuxury & High-Rise LivingStudent Housing
The Highlands Luxury Apartments
66

The Highlands Luxury Apartments

3.9(209)✓ Google-verifiedPublishes prices

Maintenance staff earn consistent praise for speed and professionalism, and several residents report clean units and peaceful living. However, management has drawn sharp criticism for ignoring complaints about noise, refusing to address trespassing and pest problems, and enforcing lease rules inconsistently after residents have already signed.

Pet-Friendly CommunitiesGated & Secure CommunitiesLuxury & High-Rise Living
Landing Furnished Apartments at Oxford at Santa Clara
49 low data

Landing Furnished Apartments at Oxford at Santa Clara

2.3(3)✓ Google-verified

One five-star review praised staff like Jessica and overall cleanliness, but two one-star reviews cite trash problems and aggressive towing of registered vehicles. The 2.3 rating reflects weak overall experience from limited feedback.

Student HousingFurnished & Corporate HousingApartment Building

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17