32 low data
Round rock Texas
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury & High-Rise LivingApartment BuildingApartment Complex
The Falls Round Rock
Luxury & High-Rise LivingSenior & 55+ LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
- Services
- Luxury & High-Rise Living, Senior & 55+ Living, Affordable & Income-Restricted Housing
- Reviews
- 121
The honest read
Most residents highlight the maintenance team's speed and the leasing staff's patience and care, naming David, Antonia, Marquisa, and others repeatedly. Staff went above and beyond during move-ins and application issues. One chronic complaint: AC repair took over a day during summer, and billing was incorrectly switched to month-to-month without resident approval.
Praised for
- responsive maintenance team
- friendly leasing staff
- welcoming community
- reasonable prices
Watch-outs
- slow AC repair response
- billing/contract errors
- noise from neighbors
responsive-managementfast-maintenancefriendly-staffnoise-issueswell-maintained-groundsclean-facilities
Best for: Residents who value friendly staff and fast maintenance response.
Think twice if: AC repairs have been slow in the past; billing errors occurred; noise from upstairs neighbors reported.
What this place gets right
- Named maintenance staff resolve issues quickly
- Leasing team spends time on applications
- Clean property
- Resort amenities included
Worth knowing
- David (maintenance) is named for fast late-night repairs
- Antonia (leasing) helped multiple residents during move-ins
- Marquisa and Antonia noted for patience during application issues
- Maintenance resolved requests same-day
- AC repair once took over a day with unit reaching 87 degrees
- Billing error: switched from lease term to month-to-month without resident notice
Reviews by category
- Pet-Friendly Communities
- Pet park offered; no reviews mention pet-specific issues.
- Apartment Complex
- Residents praise cleanliness, maintenance speed, and staff kindness; one billing error complaint.
How it stacks up
- Rated 4.1 against a 4.03 average across the 279 luxury & high-rise living businesses listed here.
- Has more Google reviews than 36% of the businesses in this directory.
How we scored this
How We Score Star rating 39
Review volume 91
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
82
4
9
3
7
2
1
1
22
Contact
- Phone
- +1737-259-7509
- Address
- 515 E Palm Valley Blvd, Round Rock, TX 78664
Last verified 2026-07-17
Office hours
- Monday
- 09:00-17:30
- Tuesday
- 09:00-17:30
- Wednesday
- 09:00-17:30
- Thursday
- 09:00-17:30
- Friday
- 09:00-17:30
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
Straight from their site
Services listed
Resort-style poolPickleballBarbecue and picnic areasCreekside grilling and loungeBusiness center with copy and fax servicesResident lounge24-hour maintenanceCovered parking
Published prices
- First full month
- $1000 off (on select units)
As published by the business on its own website; not independently verified.
Quick answers
- How fast do maintenance requests get handled?
- Same-day response noted by multiple residents; maintenance staff work late into the night.
- Does the complex have a pool and fitness center?
- Yes. Their website lists resort-style pool, fitness center, pet park, and pickleball courts.
- Is there a move-in discount?
- They offer $1000 off the first full month on select units.
Similar apartment complex nearby
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Experience ranges sharply: some residents report attentive staff (Miranda, Berenice, Christa named), same-day maintenance, and good value; others cite rude leasing agents, units shown with trash and spray paint, and disputes over deposit deductions. The property appears to depend heavily on which staff member you reach or which management cycle you hit.
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Summerset Apartments
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Summerset draws strong loyalty from residents who value its affordable rent, calm environment, and usually quick maintenance. Leasing staff like Karin earn consistent praise, and grounds stay visibly clean. But the complex struggles with uneven professionalism in the office, occasional AC failures that drag on for months, and noise complaints that management hasn't resolved reliably.
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