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Sunchase Apartments

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 40 Google reviews · How we rank ›

3.6(40) 54 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingAffordable & Income-Restricted HousingPet-Friendly CommunitiesGated & Secure CommunitiesFurnished & Corporate HousingApartment BuildingApartment Rental AgencyApartment Complex
Sunchase Apartments
Services
Luxury & High-Rise Living, Affordable & Income-Restricted Housing, Pet-Friendly Communities
Reviews
40

The honest read

Experience ranges sharply: some residents report attentive staff (Miranda, Berenice, Christa named), same-day maintenance, and good value; others cite rude leasing agents, units shown with trash and spray paint, and disputes over deposit deductions. The property appears to depend heavily on which staff member you reach or which management cycle you hit.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive management and staff (when present)
  • fast maintenance on key repairs
  • affordable pricing
  • safe, quiet neighbourhood
Watch-outs
  • poor phone communication, call hang-ups
  • inconsistent unit condition at tours and move-in
  • maintenance gaps and slow responses on minor issues
  • deposit disputes and hidden charges
  • dirty common areas (laundry)
responsive-managementpoor-communicationfast-maintenanceunresponsive-maintenancefriendly-staffrude-staffquiet-communitygood-valueoverpricedhidden-fees
Best for: tenants prioritizing low cost and proximity to shopping over turnover consistency
Think twice if: you have concerns about initial property condition, phone-based leasing, or deposit transparency before signing.

What this place gets right

  • affordable rent compared to nearby Round Rock options
  • responsive maintenance and staff (when unit is occupied)
  • safe, quiet area near shopping

Worth knowing

  • Staff members Christa, Miranda, and Berenice praised for responsiveness and kindness
  • Management sent daily updates and purchased meals for residents during 2021 winter storm
  • Maintenance reported fixing heat outages same-day and responding to after-hours lockouts
  • 1-bed, 1-bath unit shown with spray paint and trash on exterior in one tour
  • Toilet paper holder repaired incorrectly on first attempt
  • Laminate flooring promised at move-in, carpet delivered instead
  • Laundry facilities reported with persistent odour and hair contamination
  • Parking consistently available per long-term resident

Reviews by category

Apartment Complex
Affordability and quiet neighborhood valued; property upkeep and leasing communication inconsistent.
Apartment Rental Agency
Named staff (Christa, Miranda) praised for kindness; phone hang-ups and dismissive leasing agents reported in same timeframe.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How we scored this

How We Score
Star rating 17
Review volume 70
Review recency 69
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
22
4
5
3
0
2
0
1
13

Contact

Address
1200 Sunrise Rd, Round Rock, TX 78664

Last verified 2026-07-17

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
11:00-16:00
Sunday
Closed

As listed on Google.

Straight from their site

Services listed
Apartment leasingFloorplan consultation
Published prices
1 bed, 1 bath apartment (A1)
From $875
1 bed, 1 bath + study apartment (A2)
From $915

As published by the business on its own website; not independently verified.

Enquire about Sunchase Apartments

Your enquiry goes to the Austin Apartment Reviews Guide team, who will pass it to Sunchase Apartments. We only share your details with providers relevant to your request.

Quick answers

What is the lease starting price?
From $875 per month for a 1-bed, 1-bath unit. A 1-bed, 1-bath with study is from $915.
Is parking available?
According to a long-term resident, parking spots are consistently available.
How quickly does maintenance respond?
Responses vary. Some residents report same-day repairs for urgent issues like heat outages; others report delays or incomplete repairs.

Similar apartment complex nearby

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Long-term residents praise affordable rents, safe grounds, and staff like Miranda and Berenice who handle requests promptly. Newer tenants report inconsistent service, air quality problems, and noise near the pool and certain buildings. Management responsiveness varies significantly between staff members.

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Summerset draws strong loyalty from residents who value its affordable rent, calm environment, and usually quick maintenance. Leasing staff like Karin earn consistent praise, and grounds stay visibly clean. But the complex struggles with uneven professionalism in the office, occasional AC failures that drag on for months, and noise complaints that management hasn't resolved reliably.

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The Falls Round Rock
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Most residents highlight the maintenance team's speed and the leasing staff's patience and care, naming David, Antonia, Marquisa, and others repeatedly. Staff went above and beyond during move-ins and application issues. One chronic complaint: AC repair took over a day during summer, and billing was incorrectly switched to month-to-month without resident approval.

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Last updated 2026-07-17