Austin Apartment Reviews Guide
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The Asher Austin

Updated 2026-07-17 · 4,853 reviewed · 448 listed · Scored from 209 Google reviews · How we rank ›

4.3(209) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise LivingFurnished & Corporate HousingPet-Friendly CommunitiesGated & Secure CommunitiesApartment BuildingApartment ComplexApartment Rental Agency
The Asher Austin
Services
Luxury & High-Rise Living, Furnished & Corporate Housing, Pet-Friendly Communities
Reviews
209

The honest read

Most visitors and recent arrivals praise the sleek, modern apartments and the leasing team, especially Jennifer and Eric, who handle tours and inquiries with genuine care and knowledge. However, several long-term residents report persistent problems: unresolved noise violations, poor mailroom security leading to repeated package theft, dirty move-in conditions, and management responses that explain issues away rather than fix them. Late fees are charged without advance warning. The property shines at first impression but struggles with accountability once residents move in.

A 1-year-plus resident notes that noise complaints were repeatedly dismissed as "normal community living," and package theft from an open mailroom goes unaddressed despite camera evidence. Move-in inspection concerns and a separate issue with Fetch parcel delivery also went unresolved. Staff turnover and unequal treatment across residents have also been flagged. The stark contrast between five-star tours and one-star lived experience suggests the leasing presentation does not match day-to-day operations.

Recent shift: One recent one-star review (24 hours ago) from a long-term resident reiterates ongoing management accountability issues and package security gaps despite prior complaints, suggesting no recent operational improvement on core resident concerns.

Praised for
  • staff warmth and responsiveness
  • modern finishes and unit design
  • amenities and community features
  • leasing process ease
Watch-outs
  • package theft and inadequate mailroom security
  • unresolved noise complaints
  • move-in unit condition
  • late fees without advance notice
  • dismissive management response to concerns
friendly-staffresponsive-managementwell-maintained-groundsnoise-issuespackage-theftoutdated-units
Best for: Professionals touring with high expectations of first impressions and leasing experience.
Think twice if: Noise disturbances, package security, and management responsiveness are priorities; long-term resident accounts suggest limited accountability on these fronts.

What this place gets right

  • Modern finishes and smart home technology
  • Attentive leasing staff (Jennifer, Eric, John, Selina named)
  • Resort-style amenities and co-working spaces
  • Pet-friendly with dedicated dog park and wash station

Worth knowing

  • Jennifer McClintock and Eric are named leasing agents praised for responsiveness
  • Move-in conditions have included uncleaned units, bugs, and leftover tenant items
  • Package theft from unsecured mailroom documented; Fetch delivery also problematic
  • Noise issues unresolved for months; management cited 'normal living' and 'night-owl' excuses
  • Late fees charged without advance notice
  • BBB complaint required to address pool music issue
  • Pool music still continues inconsistently; leasing did not enforce quiet hours policy

Reviews by category

Luxury & High-Rise Living
Units described as beautiful and well-built with high-end finishes, but move-in condition issues were documented.
Furnished & Corporate Housing
Co-working areas available; one resident uses facility daily and praises staff interaction.
Pet-Friendly Communities
Pet amenities present and marketed; no complaints about pet policy or facilities reported.
Apartment Building
Modern design praised; move-in condition, noise enforcement, and maintenance responsiveness problematic.
Apartment Complex
Amenities (pool, fitness center) appreciated but marred by noise from pool music and inconsistent enforcement.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 437 apartment building businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
9
3
3
2
7
1
27

Contact

Address
13460 Lyndhurst St, Austin, TX 78717

Last verified 2026-07-17

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Straight from their site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsPool24/7 fitness centerCo-working areasMaker's kitchenPet-friendly apartments
Published prices
A1a 1 bed 1 bath (723 sq. ft.)
$1,555-$2,816/mo
A7a 1 bed 1 bath (840 sq. ft.)
$1,932-$3,361/mo
B5 2 bed 2 bath (1,221 sq. ft.)
$2,295-$4,305/mo
Pest Control
$5/month
Standard Parking
$25/month
Trash
$35/month

As published by the business on its own website; not independently verified.

Enquire about The Asher Austin

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Quick answers

Do you offer furnished apartments?
No, but the property offers smart home technology, co-working areas, and a maker's kitchen on-site.
Are there any extra monthly fees beyond rent?
Yes. Pet rent is $40/month, parking $25/month, trash $35/month, and pest control $5/month, plus one-time fees for application ($100), administrative ($150), and non-refundable pet deposit ($350).
What security measures protect packages?
The mailroom is open-access and the property uses Fetch for delivery. One reviewer reported repeated package theft and noted no access control; this may be a concern if package security is important to you.

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The Maris
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4.7(65)✓ Google-verified

Residents consistently praise the property's premium finishes, well-designed amenities (pools, fitness areas, Sonos speakers), and the knowledgeable leasing team-particularly Jeffrey, Elyse, and Helen. The building feels secure and the community calendar (monthly events, dog park activities) draws strong loyalty from new Austin arrivals. However, the Fetch third-party package delivery system is a genuine pain point: packages get lost at the warehouse or delayed, forcing residents to arrange workarounds. Limited hallway cameras, low EV chargers, and minimal unit storage are secondary concerns that affect specific resident needs. For the right buyer, The Maris delivers on luxury and community; those with delivery expectations should ask about alternatives first.

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Last updated 2026-07-17